What are the responsibilities and job description for the Manager & Counsel, Fraud & Payments position at AMEX?
You Lead the Way. Weve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
General Counsels Organization Manager & Counsel, Credit Fraud Risk and Global Credit and Fraud Operations
The General Counsels Organization (GCO) at American Express is seeking a Manager & Counsel to provide legal support to the Credit Fraud Risk (CFR) and Global Credit and Fraud Operations (GCFO) businesses. CFR functions are critical to the core businesses of Amex given the close interaction across all lines of business and the foundational nature of underwriting and customer management practices, which contribute to Amexs industry-leading write-off rates and customer service results. CFR is tasked with building out increasingly complex credit and fraud controls, as well as servicing, operations and remittance procedures and strategy across Amexs credit and charge cards, virtual payment accounts, non-card lending products, and bank deposit accounts.GCFO is a global and diverse organization that plays a critical role on the operational side of Risk to protect the company and enable growth, while playing an important role in servicing for customers.
This position will serve on the GCOs growing legal team that supports CFR and GCFO. The successful candidate will provide legal coverage to CFR on fraud, dispute handling, and fraud control and mitigation strategies, and payments strategies, policies, and capabilities in American Expresss banking products and services.This position requires regularly navigating novel and rapidly evolving business and legal issues across a broad range of matters and working seamlessly with colleagues throughout the company.
Roles and Responsibilities :
- Advise on matters relating to payments in the banking industry, including wires, checks, and electronic money transfers via ACH.
- Provide legal advice on issues involving fraud, including regulatory considerations, dispute handling, and fraud control and mitigation strategies.
- Stay abreast of regulatory and legal developments in the evolving global legal landscape around payments, fraud, and dispute handling; summarize regulatory developments.
- Counsel on legal issues across the collections lifecycle.
- Collaborate with colleagues across the GCO and other business units.
- Engage and participate in strategic business and GCO projects.
- Routinely engage directly with business clients.
- Proactively protect the brand and reputation of American Express through legal advice and guidance regarding company activities and legal and regulatory compliance.
Skills and Qualifications :
Additional Preferred Qualifications :
Additional Details :
Salary Range : $110,000.00 to $190,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, well consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :
For a full list of Team Amex benefits, visit our .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers / Employees - to view the Know Your Rights poster and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window : to access the three posters.
Salary : $110,000 - $190,000
