What are the responsibilities and job description for the Manager-Data Analytics position at AMEX?
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How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether youre finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.
As digital commerce becomes increasingly vital in our Card Members daily lives, we seek an experienced analytics professional to be part of a team which is critical to ongoing success in this space. The Commerce Analytics Manager will lead a team providing analytical insights and support for Commerce Products (Contactless Card, Digital Wallets, Online Payment Products), and Marketing teams globally. This leader will collaborate with core partners and data teams to drive initiatives that grow product adoption and drive billings across all markets.
The role requires a strong analytical focus, and the successful candidate is encouraged to exhibit expertise in understanding and structuring data and drawing meaningful insights and guiding strategy through statistical analysis, design of experiments, or decision support logic.
Responsibilities :
- Extract insights from complex data using SQL or Python in a Cloud Platform. Provide the results in actionable, simple, and impactful formats to business partners in Product and Marketing.
- Identify and analyze data discrepancies and data quality issues and work to ensure data consistency and integrity.
- Partner with Product partners to develop analytics to improve their products, including customer behavior / usage studies, complex product diagnostic analyses, and other data / analytics as requested which will be used to drive larger teams decision strategy and project requirements.
- Partner with Marketing partners to create and evaluate segmentation strategies and develop marketing campaign eligibility criteria for awareness, offer, and call to action campaigns in alignment with campaign strategies and budget.
- Provide Marketing partners with tools that power multi-channel campaigns, including customer segmentations, campaign targeting / eligibility files, and triggers.
- Apply experiment design approach in context of optimizing the Point-of-Sale experience and identifying the strategy that can deliver best on both business goals and customer experience.
Qualifications :
Salary Range : $90,000.00 to $165,000.00 annually bonus benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, well consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :
For a full list of Team Amex benefits, visit our .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Salary : $90,000 - $165,000
