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Manager, Process Risk Reduction

AMEX
New York, NY Full Time
POSTED ON 1/14/2025
AVAILABLE BEFORE 4/11/2025

You Lead the Way. Weve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our company values and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether its negotiating with some of our largest global partners or creating next years financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.

The objective of the Finance Process Risk Reduction team is to directly engage in the continual improvement of business processes to mitigate operational risks and steps in when noteworthy issues or events occur, and subsequently deploy resources to remediate at scale.

Finance is looking for a Manager of Process Risk Reductionfocused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

The Manager -FinanceProcess Risk Reductionwill :

  • Manage the implementation of a comprehensive process risk reduction strategy for Finance
  • Facilitate alignment of risk reduction initiatives with the organization's overall risk management framework and business objectives.
  • Provide insights on process risk issues and mitigation strategies
  • Support identification and prioritization areas within Finance processes that require risk reduction measures (e.g., assist in coordinating across First Line of Defense (1LoD) risk identification team)
  • Execute on process risk reduction, leveraging enterprise support as needed to ensure timely resolution of vertical and horizontal (i.e., within Finance or across processes that extend beyond Finance) issues that are of highest priority and / or most significant impact to the enterprise
  • Assist in conducting independent root cause analyses focused on identifying underlying process vulnerabilities to prevent potential Operational Risks (ORs), with a focus on the most common or high-risk issues and / or losses, based on comprehensive methodology (e.g., comprehensive risk-based prioritization) to prevent recurrence, and inform control design / enhancement
  • Support Finance with design of controls and processes, including modifications to enhance processes / controls to improve proactive risk mitigations
  • Document control design effectiveness and help address thematic control gaps across processes / products
  • Provide independent support for resolution of high-risk issues, and conduct independent testing of issues to ensure complete & effective resolution
  • Monitor and track the implementation of process changes, ensuring they are effective in reducing risk and align with the risk appetite
  • Document learnings from improving controls to elevate the process risk reduction capabilities within Finance and across the enterprise
  • Support sharing insights, better practices, themes, etc. across the enterprise

Required Qualifications :

  • 3 Years experience in operational risk management (e.g., within Risk and / or Internal Audit function) Understanding of critical operational risk management lifecycle activities
  • Strong project management, communication, and interpersonal skills
  • Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and / or operational standards
  • Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively
  • Preferred Qualifications :

  • Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
  • Experience in at least one of the following : Identifying and prioritizing areas that require risk reduction measuresExecuting on process risk reduction to ensure timely resolution of issues that are of highest priority and / or most significant impactConducting root cause analyses focused on identifying process vulnerabilities to prevent potential operational risks (ORs), with a focus on the most common or high-risk issues and / or Operational Risk Events (OREs), based on comprehensive methodology (e.g., comprehensive risk-based prioritization) to prevent recurrence, and inform control design / enhancementProviding support for resolution of high-risk issues, and conducting independent testing of issues to ensure complete & effective resolutionMonitoring and tracking the implementation of process changes, ensuring they are effective in reducing risk and align with the risk appetite
  • Experience in financial services industry
  • ORMCM

    Salary Range : $80,000.00 to $155,000.00 annually bonus benefits

    The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, well consider your location, experience, and other job-related factors.

    We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
  • For a full list of Team Amex benefits, visit our .

    American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

    We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

    US Job Seekers / Employees - to view the Know Your Rights poster and the Pay Transparency Policy Statement.

    Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

    If the links do not work, please copy and paste the following URLs in a new browser window : to access the three posters.

    Salary : $80,000 - $155,000

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