Demo

Product Designer

AMEX
New York, NY Full Time
POSTED ON 3/2/2025
AVAILABLE BEFORE 5/29/2025

You Lead the Way. Weve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether youre finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

Role Description

Creates user-centered experiences and interfaces for products and solutions which improves end-to-end user journeys. Develops the overall design and specifications for creating and enhancing the experience and functionality of user interfaces for company products. Uses design tools to create storyboards, wireframes, prototypes, information architecture diagrams and user journey maps for demonstrations and user testing. Produces high-fidelity designs for implementation by development teams. Analyze user research, business insights and other data to continuously improve customer experiences. Reviews proposed product changes or enhancements for compliance and alignment with desired user experience design and satisfaction standards and suggests improvements. Creates and maintains UI / UX resources such as content templates, samples and guidelines, to streamline the design process for designers and developers.

Key Responsibilities

  • Identifies the right artifacts to create based on project needs and timeline and delivers high quality artifacts such as wireframes, prototypes, and high-fidelity specifications
  • Develops understanding and empathy for users through user-centered methodologies, external analysis, research, and data
  • Presents design decisions to peers, partners and design leadership.
  • Actively improves design process and workflow for themselves and team. Contributes to design systems and UX patterns.
  • Collaborates closely with product managers, engineers, design leads and other cross-functional partners to define project requirements and deliver against them
  • Actively engages with other designers to exchange ideas, share skills, and provide mentorship for teammates
  • Mentors junior designers and peers
  • Leverages design tools to efficiently deliver artifacts and drive collaboration with cross-functional partners

Qualifications

  • Has at least 3 years of hands-on experience in or with a product design organization
  • Has expert knowledge of Figma
  • Demonstrates a deep understanding of user-centered design methodologies, research and processes
  • Shares solutions and strategy to problem-solving initiatives in an engaging way
  • Is a proactive and energetic communicator, with an attention to detail
  • Skills

  • Accessibility Design
  • Customer Journey Mapping
  • Design Thinking
  • Product Strategy
  • Prototyping
  • Requirements Gathering
  • Wireframing
  • Salary Range : $90,000.00 to $165,000.00 annually bonus benefits

    The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, well consider your location, experience, and other job-related factors.

    We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
  • For a full list of Team Amex benefits, visit our .

    American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

    We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

    US Job Seekers / Employees - to view the Know Your Rights poster and the Pay Transparency Policy Statement.

    If the links do not work, please copy and paste the following URLs in a new browser window : to access the three posters.

    Salary : $90,000 - $165,000

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