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Senior Manager-Regulatory Change, Project Management Office

AMEX
Phoenix, AZ Full Time
POSTED ON 2/21/2025
AVAILABLE BEFORE 5/19/2025

You Lead the Way. Weve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

This team operates within the Global Commercial Services (GCS) Commercial Business Enablement organization to serve as first line and represent the business to ensure we effectively delivery against our expanding regulatory requirements and compliance goals as regulatory demands continue to evolve. We work to ensure compliance with internal and external regulations.

The Senior Manager, Regulatory Change PMO will join an expanding team to support the growing regulatory change demands and evolution of the team to strengthen first-line project governance and execution to drive consistency in approach to govern and execute projects to better align with regulatory expectations, implement industry best-practices and ultimately deliver against our regulatory change initiatives in an efficient and effective manner.

How will you make an impact in this role?

Key Responsibilities :

  • Lead high priority cross-functional regulatory change initiatives impacting multiple business units, including linkages and dependencies with groups both within and outside GCS and cross-functional teams (eg : GSG, Compliance, GCO)
  • Build strong relationships with partners and collaborate with cross-functional teams to ensure strategic alignment across critical stakeholders
  • Leverage project governance and project management tools to effectively manage projects to drive resolution of risks, issues and challenges related to projects
  • Ensure on time and accurate delivery of regulatory change projects to meet Organizations internal policies, professional, legal and regulatory standards
  • Articulate clear requirements to our Technology partners to deliver accurate and timely solution
  • Translate requirements into concepts and user experience design associate with stakeholders / business partners to document design suggestions
  • Challenge the status quo and remove barriers creatively

Minimum Qualifications

  • Experience in risk management, strategy and execution, program management, project management, and / or other consulting services
  • Project management skills, including attention to detail and the ability to clearly advise on progress, roadblocks and successfully drive project progress
  • Strong verbal and written communication skills with the ability to effectively bring others along with a high degree of comfort amongst leaders both informally and formally
  • Ability to prioritize, manage deadlines, and handle changing priorities in a dynamic and fast-paced environment while leading with limited direct authority
  • Experience delivering large, complex, enterprise-level initiatives with multiple partners under high pressure and tight timeframes
  • Regulatory (Sanctions, KYC, AML, or Anti-Corruption) experience
  • Problem solving ability with creativity and positivity
  • Agile learner who can absorb new information quickly in order to meaningfully and strategically drive outcomes for the teams regulatory change projects
  • Preferred Qualifications

  • Bachelors Degree in a relevant field.Masters Degree considered favorably
  • Project Management Professional (PMP) certification
  • Salary Range : $90,000.00 to $165,000.00 annually bonus benefits

    The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, well consider your location, experience, and other job-related factors.

    Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

    We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
  • For a full list of Team Amex benefits, visit our .

    American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

    We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

    US Job Seekers / Employees - to view the Know Your Rights poster and the Pay Transparency Policy Statement.

    If the links do not work, please copy and paste the following URLs in a new browser window : to access the three posters.

    Salary : $90,000 - $165,000

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