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Senior Manager Strategic Planning- Marketing

AMEX
New York, NY Full Time
POSTED ON 4/15/2025
AVAILABLE BEFORE 5/13/2025

You Lead the Way. Weve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Global Commercial Services (GCS) is the global leader in providing payments solutions for Small, Medium and Large businesses.GCS Global Marketing team is responsible for attracting, retaining, and engaging new and existing customers, with the guiding objective to Serve our Customers the Right Treatment, at the Right Moment and the Right Margins.

The Marketing Tech & Execution Capabilities (MTEC) team is responsible for ensuring that we allocate the technology resources necessary to deliver GCS Marketing business priorities and transforming our enterprise execution capabilities to enable faster and more efficient go-to-market processes.

The Marketing Tech & Execution Capabilities Team is seeking a Senior Manager of Strategic Planning Marketing who will manage the annual technology planning for GCS Marketing by developing a transparent planning model and providing centralized support to GCS Marketing. This person will be responsible for navigating the Enterprise Tech Planning Process and driving prioritization across GCS Marketing roadmap. To support these efforts, the team partners effectively with numerous stakeholders across product and technology teams to build new products for our customers.We also work closely with the Executive Leadership Team to support strategic decision making for the business.

How will you make an impact in this role?

  • Develop and run annual planning process; focused on a proactive and transparent approach across GCS Marketing.
  • Act as key point of contact between GCS Marketing, GCS Central Planning and other key partner teams to facilitate the annual strategic planning process.
  • Manage intake method for new technology demand, through annual planning processes, consulting with marketing teams to assess their requests
  • Develop ongoing updates and regular written check ins to the annual planning process providing transparency throughout the process.
  • Facilitate prioritization sessions as needed to support leadership decision-making and ongoing prioritization.
  • Lead efforts to improve cross BU collaboration across shared Tech Priorities, enabling more collaborative and structured Enterprise BIDs.
  • Continue to help define Roles & Responsibilities and expand partnership across GCSM Tech Landscape (Marketing, NPD, GCS IP, LPM)

Minimum Qualifications

  • Excellent project management skills with the ability to drive work forward across a complex enterprise process.
  • Highly motivated individual with excellent collaboration and influence management skills.
  • Solid communication skills with the ability to tell a story to leadership utilizing complex inputs and creating transparency.
  • Strategic thinker with the ability to connect the dots to formulate winning tactics across the business.
  • Excellent PowerPoint and Excel skills; ability to streamline messaging across various audiences.
  • 5 years of relevant experience
  • Preferred Qualifications :

  • Detail oriented with the ability to understand complex processes and translate them effectively to business partners across the organization.
  • Comfortable in white space and working across an evolving landscape.
  • Direct experience working across the AXP Annual Tech Planning Process
  • Salary Range : $80,000.00 to $155,000.00 annually bonus benefits

    The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, well consider your location, experience, and other job-related factors.

    We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
  • For a full list of Team Amex benefits, visit our .

    American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

    We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

    US Job Seekers / Employees - to view the Know Your Rights poster and the Pay Transparency Policy Statement.

    If the links do not work, please copy and paste the following URLs in a new browser window : to access the three posters.

    Salary : $80,000 - $155,000

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