What are the responsibilities and job description for the Senior Technical Program Manager, Global Supplier Technology position at AMEX?
Who We Are : At Wayfair, Global Supplier Technology (GST) is the engine that powers our relationships with suppliers and partners, enabling them to bring their products to millions of customers. Our platforms orchestrate every step of the process, from onboarding product inventory and powering advertising to managing shipping, payments, and more. We partner closely with Engineering, Product, and Operations teams to ensure our technology solutions are scalable, reliable, and constantly evolving to meet the demands of our rapidly growing business. We're a collaborative, innovative team passionate about building cutting-edge technology that makes a real difference.
About the Role : As a Senior Technical Program Manager within GST, you will be a key driver of complex, cross-functional programs that directly impact Wayfair's bottom line. You'll lead the planning, execution, and delivery of large-scale initiatives spanning multiple engineering domains and geographic locations. You'll be a trusted advisor and point of contact for senior stakeholders, ensuring alignment, proactively managing risks, and championing technical excellence across the organization. This role offers a unique opportunity to shape the future of our supplier technology and contribute to Wayfair's continued success.
What You’ll Do :
- Define program vision, objectives, and guiding principles, leveraging data-driven decision-making and influencing resource allocation.
- Collaborate with cross-functional teams to deliver scalable solutions from concept to launch, effectively communicating with all levels of leadership.
- Develop clear success metrics, proactively track progress, and communicate key learnings and outcomes to stakeholders.
- Break down complex initiatives into manageable components, facilitating trade-off decisions and delivering incremental value.
- Remove roadblocks, optimize workflows, and establish efficient processes to maximize team impact.
- Anticipate and mitigate potential challenges across all program areas, including customer needs, collaboration, technical solutions, and testing.
- Partner with Engineering and Product to develop roadmaps, define actionable workstreams, and ensure timely, high-quality releases.
- Utilize Agile / Scaled Agile principles and tools (Jira, Confluence) to streamline processes and drive incremental delivery.
- Clearly communicate with senior leadership, negotiate trade-offs, advocate for technical quality, and provide data-driven program updates.
- Partner with Product, Engineering, and other TPMs to build shared ownership and drive continuous improvement across teams.
- Identify opportunities to optimize process workflows, automate repetitive tasks (e.g., via Python scripting or similar tools), and enhance cross-team efficiency.
We’re Excited About You Because You Have :
Why You’ll Love This Role :
If you’re excited about driving transformational programs in a fast-paced e-commerce environment, and you have the technical depth and leadership skills to make it happen, we’d love to hear from you!
Why You'll Love Wayfair
The salary range for this position is $176,000-$187,500
We are looking forward to your application!
Massachusetts Applicants : I understand that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice ( https : / / www.wayfair.com / careers / privacy ). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com .
Salary : $176,000 - $187,500
