Vice President, Enterprise Control Management

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American Express National Bank (AENB) is American Express’ chartered national bank. Headquartered in Utah, AENB is the single largest entity within American Express’ business, currently representing more than 50 percent of the company’s Card Member Spending, nearly 90 percent of its lending, and more than 60 percent its of revenues.

AENB provides American Express’ customers with access to consistent payments, financing, and savings products in three ways, including:

• Issuing and servicing charge and credit cards for the consumer and small business segments.
• Offering commercial loans to small and midsized merchants, as well as installment loans to consumers.
• Maintaining a Personal Savings program consisting of high-yield savings accounts and certificate of deposit products.

AENB is governed by its own Board of Directors. It is regulated, supervised, and examined by several regulatory agencies, including the Office of the Comptroller of the Currency (OCC) for wide-ranging safety and soundness and the Consumer Financial Protection Bureau (CFPB) for adherence to federal consumer financial laws. All AENB colleagues, officers, and affiliates have a long-standing dedication to driving strong and standardized risk management practices in accordance with the OCC’s Heightened Standards guidelines.

About the Role:

The Enterprise Control Management team operates as a central support hub for all first-line control management teams throughout the enterprise and a key connection point with the second line of defense Global Risk & Compliance teams.

The Vice President, Enterprise Control Management will provide oversight and guidance on second line of defense risk management frameworks and establish 1LoD procedures and guidance in alignment with the frameworks. Primary responsibility will be the Risk and Control Self-Assessment (RCSA) framework. The role will be responsible for ensuring RCSA regulatory requirements are met through procedures, guidance, training and promotion of quality and consistency throughout implementation.

The position requires the ability to effectively thrive in a dynamic environment including the ability to manage ad hoc projects that arise based on developing business needs.

Responsibilities Include:

• Subject matter expertise in operational risk frameworks, policies, procedures and trainings - especially with a first-line orientation.
• Establish procedures for RCSA and guide first line of defense implementation to standardized/consistent execution.
• Establish and own enterprise first line foundational control components (e.g. process taxonomy/inventory, first-line RCSA/PRSA methodology)
• Provide guidance to business units and functions relating to second line of defense operational risk frameworks.
• Support internal and external exam management processes through preparation and management of data requests, action implementation, and regulatory adherence for internal and external exams.
• Share insights and best practices by acting as a key leader in disseminating insights, best practices, and lessons learned across the enterprise to improve operational risk management practices.

Required Qualifications

• Deep understanding of relevant regulations and experience in operational risk framework structures.
• Significant experience in a risk/control role within a GSIB or top 10 Category I/II bank.
• Excellent communicator and collaborator across a matrix organization, including various client-facing businesses, Global Risk & Compliance, Technology, Legal (GCO), Finance, Global Services Group, and Internal Audit.
• Demonstrated track record in driving transformation and change across a global organization.
• Experience leading a global team.
• Exceptional organizational and problem-solving skills with attention to detail.
• Strong consultation, communication, facilitation, and presentation skills; ability to understand complex challenges and linkages and articulate them into actionable plans to drive results.

Preferred Qualifications

• Bachelor's degree.
• Experience in audit, risk, compliance or related field of expertise.
• Experience in project management, operational risk transition and implementation

Salary Range: $185,000.00 to $260,000.00 annually bonus equity (if applicable) benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

Depending on factors such as business unit requirements, the nature of the position, cost, and application laws, American Express may provide visa sponsorship for certain positions

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