What are the responsibilities and job description for the Weekend Admissions Coordinator position at AMFM Healthcare?
Job Description
Job Description
We are looking for a Weekend Admissions Coordinator to add to our amazing team! The Admission Coordinator is responsible for being the staff responsible for new admits. Admissions coordinators should be skilled sales professionals who are able to articulate to prospective clients the capabilities of all of the programs and services offered at AMFM Healthcare and find out if we are a good fit for them and their loved ones. They should facilitate communication between the prospective client and the clinical staff, and be a source of referral for clients that need to transfer out of the program and serve as a useful aftercare resource.
Job Type : Part time, hourly, remote.
Schedule : Saturday and Sunday (16 hours)
8 : 30am-5 : 00pm or 10 : 00am-6 : 30pm PST.
Compensation : $20.00-$25.00 hourly.
QUALIFICATIONS :
Must be 18 years or older to apply for this position.
Successful completion of the ADP Selective Screening Services background check as well as any other state, federal or company required background / record check.
High School Diploma or GED.
Physical Requirements : Ability to work on a computer / keyboard, use electronic systems, communicate with others through written and verbal formats, ability to sit for long periods of time, listening, reading comprehension, lifting up to 10 lbs.
To perform this job successfully, an individual must be able to perform each essential job function assigned satisfactorily. The requirements listed above are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge, Skills, and Abilities :
Proficient multi-tasking capabilities with excellent communication skills and a positive attitude
Ability to maintain positive and friendly interpersonal relationships with coworkers from various departments and backgrounds, maintaining professionalism at all times.
Knowledge of the clinical, medical, and miscellaneous services provided to the clients.
Knowledge of computer skills including Microsoft Office, Adobe Acrobat, G Suite products, and SalesForce CRM.
Excel at both written and verbal communications, able to send emails and communicate in a professional, appropriate tone to convey essential information; must be able to utilize the proper linguistic syntax and spelling.
DUTIES AND RESPONSIBILITIES :
The Admissions Coordinator will be assigned projects, based on his / her level of expertise, that include any, or all the following job responsibilities and other duties as assigned by leadership :
Answer inbound calls from prospective clients and their families.
Conduct preliminary assessments to determine program eligibility and to assess client needs while maintaining accurate records of inquiries and admissions.
Gather and organize necessary documentation for the Director of Admissions and other department heads regarding client admissions and eligibility.
Schedule intake assessments and coordinate with clinical teams.
Participate in all admissions department meetings.
Keep up to date on assigned admit caseloads and related responsibilities.
Guide potential clients through the admissions process, providing clear instructions.
Guide families through the financial aspects of the program including insurance verification.
Advocate for the clients best interests and serve as a liaison point between the clients, their families, and the Clinical team.
Provide emotional support to families during the admission process.
AMFM Healthcare is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breast feeding and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state and local laws.
The schedule for this position is Saturday and Sunday from 8 : 30am-5 : 00pm or 10 : 00am-6 : 30pm.
A67-041 or A70-041.
16 hours.
Salary : $20 - $25
