What are the responsibilities and job description for the Intake Specialist position at AMG Senior Medical Group?
Description:
- This position is not a biller/coder -
In the role of an intake specialist, you will collect personal information, medical histories, and insurance details relevant to admission for services.
Job Duties to include:
- Process all new patient referrals.
- Completes admissions paperwork.
- Creates and maintains patient records.
- Update internal tracking list.
- Verifies patient insurance coverage and benefits.
- Request medical records and review external records software.
- Assist with scheduling appointments for consultations and other healthcare services
- Answers phones and completes associated clerical tasks.
- Critical Thinking: Intake Specialists have to be able to understand what a person needs when calling in.
- Problem Solving: Intake Specialists have to find solutions for the problems patients call in with.
- Attention to Detail: Intake Specialists will review all potential patient medical history and insurance benefits with a close eye to determine if patient is a qualified candidate for our practice.
- Compassion: Intake Specialists must be able to show compassion.
- Patience: Being patient with people who may have trouble communicating or understanding what is happening is important.
- Communication Skills: Intake Specialists need to be good listeners as well as good speakers. They communicate with patients and their families and are often the go-between the patient and the practitioner or other medical staff.
- Organization: Intake Specialists must have great organizational skills. This position will be processing up to 100 new patients per month. We don't want anyone falling between the cracks.
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Geriatrics
- Hospice & Palliative Medicine
- Internal Medicine
- Primary Care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
