What are the responsibilities and job description for the Outbound Call Center Representative position at AMG?
Job description
At AMG, our goal is to educate every DOD employee about the benefits they are entitled to. We strive to motivate them to take advantage of every opportunity they are afforded. Whether that is an enlisted service member who is deploying overseas or the local police officer who is patrolling our streets, everyone deserves an opportunity to be serviced!
We are looking to expand our growth and our team!
As an Appointment Setter, you will provide support to AMG’s representatives by calling prospective clients and scheduling appointments for them to meet with an AMG Representative. Appointment setters are a vital component of our company's success.
Responsibilities:
- Make high-volume outbound phone calls
- Communicate thorough knowledge of AMG to potential clients
- Place a minimum number of calls per day to prospective clients
- Set a minimum number of appointments per day for the Representatives
- Qualifying the prospect to determine if the potential customer meets AMG’s appointment requirements
- Create an excellent first impression and build a quick phone rapport with contacts.
- Schedule qualified appointments for the Representatives
- No cold calling
Qualifications
- Experienced outbound phone professional
- Excellent oral and written communication skills
- Ability to multi-task and handle multiple priorities
- Ability to work well independently and within a team environment
- Experience with Google programs is a plus
- Self Driven and motivated
Additional Information
- Fast-paced collaborative environment
- Weekly bonus opportunity
- No cold calling
- Advancement opportunities
AMG is an equal opportunity employer. We do not discriminate in hiring or employment against any individual based on race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws
Job Types: Full-time, Part-time
Pay: $10.00 - $13.00 per hour
Benefits:
- Flexible schedule
- Paid training
Shift:
- 8 hour shift
- Day shift
- Evening shift
Supplemental Pay:
- Bonus opportunities
Experience:
- Customer service: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
Salary : $10 - $13
