Demo

Senior Manager, Field Effectiveness, Rare Disease Business Unit

Amgen SA
Deerfield, IL Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/18/2025

Join Amgen’s Mission of Serving Patients

Apply fast, check the full description by scrolling below to find out the full requirements for this role.

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Senior Manager, Field Effectiveness, Rare Disease Business Unit

What you will do

The US Field Excellence team provides guidance and support to the sales organization by optimizing the field experience through Field Effectiveness, Incentive Compensation, Field Operations, and Field Systems and Capabilities Transformation.

In this vital role as the Senior Manager, Field Effectiveness, Rare Disease BU you will play a crucial part in coordinating and leading projects to ensure the field sales force operates with high efficiency. You will support the Directors and Associate Directors in implementing strategies and initiatives that drive field effectiveness and ensure cohesive execution across the team.

Flexible Commuter role to Deerfield, IL office. You will work on-site 2 to 3 days a week.

This position will be responsible for the following (focused on a particular business unit) :

  • Assist in the integration and alignment of field effectiveness initiatives, ensuring seamless coordination and communication within the team and with cross-functional partners
  • Implement decisions to increase the effectiveness of field forces through regular complex analysis, optimization of business processes, and the use of effective tools and techniques to manage SF
  • Identify issues and opportunities related to sales fundamentals, and work with stakeholders to propose and align on SFE initiatives to build sales fundamentals and improve sales productivity within your business unit
  • Independently manage and coordinate special projects and initiatives (e.g., Sales Force size & structure, launch readiness, Pilot test and learns) to drive field force productivity and efficiency
  • Support the development and execution of field effectiveness strategies and programs, implementing tactical plans that enhance sales force performance
  • Collaborate with US Analytics, Reporting, and other key stakeholders to develop robust sales force metrics and dashboards; regularly assess field performance metrics to identify areas for improvement
  • Lead cohesion team meetings to ensure that all initiatives and changes are effectively managed across operations, reporting, incentive compensation, and field systems teams
  • Facilitate the execution and pull-through of field force projects by working closely with regional leadership (RSDs, RBMs), including customer targeting, field reporting, field alerts / suggestions, omnichannel / digital, and field transformation
  • Monitor industry trends and marketplace developments to stay ahead of the competition and adapt capabilities to changing business needs

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The field effectiveness professional we seek is a strategic problem solver and collaborative leader with these qualifications.

Basic Qualifications :

Doctorate degree and 2 years of sales analytics, field effectiveness, management consulting, and / or commercial operations experience

Master’s degree and 4 years of sales analytics, field effectiveness, management consulting, and / or commercial operations experience

Bachelor’s degree and 6 years of sales analytics, field effectiveness, management consulting, and / or commercial operations experience

Associate’s degree and 10 years sales analytics, field effectiveness, management consulting, and / or commercial operations experience

High school diploma / GED and 12 years of sales analytics, field effectiveness, management consulting, and / or commercial operations experience

Preferred Qualifications :

  • 5 years of experience in sales analytics, field effectiveness, or life sciences management consulting, and / or field sales within the pharmaceutical or biotechnology industry
  • Critical Thinking : Strong analytical skills to diagnose business issues and adjust strategies, plans, and tactics to achieve business objectives.
  • Planning and Process Optimization : Ability to assess current sales operations, identify challenges and / or opportunities, and implement improvements
  • Data Analysis and Reporting : Ability to collect, process, and interpret sales data to track performance, forecast trends, and identify opportunities for growth
  • Project Management : Ability to lead cross-functional teams to identify, prioritize, and implement improvements to field operations processes
  • Communication and Interpersonal Skills : Ability to convey complex data and strategies in a clear and persuasive manner, as well as the capacity to build and maintain strong relationships with the sales team, cross-functional partners, and external stakeholders
  • What you can expect of us

    As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

    The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

    In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work / life balance, and career development opportunities that may include :

  • A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models, including remote and hybrid work arrangements, where possible
  • Apply now

    for a career that defies imagination

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