Senior Director, Results Delivery Office Capabilities & Business Performance

Join Amgens Mission of Serving Patients

At Amgen, if you feel like youre part of something bigger, its because you are. Our shared missionto serve patients living with serious illnessesdrives all that we do.

Since 1980, weve helped pioneer the world of biotech in our fight against the worlds toughest diseases. With our focus on four therapeutic areas Oncology, Inflammation, General Medicine, and Rare Disease we reach millions of patients each year. As a member of the Amgen team, youll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, youll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Senior Director, Results Delivery Office Capabilities & Business Performance

What you will do

Lets do this! Lets change the world! In this vital role you will join the Results Delivery Office (RDO) that drives transformation and builds critical capabilities that enable Amgen to respond to rapid advancements in science and technology within a rapidly changing business environment. We are looking for a RDO Capabilities & Business Performance Lead to join our team of leaders and liaisons, working on these high-priority initiatives that drive value through changes to our operating model and through simplification of Amgens largest, cross-functional, end-to-end processes.

Responsibilities :

RDO Capabilities Lead Responsibilities

Partner with the RDO SLT to set priorities and vision for RDO Capabilities.

Lead the collective strategy for how we build RDO capabilities with RDO talent, partnering with the individual capability leads.

Drive continuous improvement of change management capabilities to reflect agile ways of working

Lead team to design and development of an RDO Capabilities Knowledge Center

Deliver a capabilities-based onboarding and staff development program for RDO talent

Establish mechanisms for RDO engagement on capabilities to foster an inclusive culture where talent feel invested in their professional growth in the RDO.

Be an ambassador and advocate RDO internal capabilities with Amgens SVP Operating Team

RDO Transformation Lead Responsibilities

Lead transformation programs or workstreams to deliver business solutions :

Conduct qualitative and quantitative analyses to elucidate opportunities.

Facilitate alignment on case for change, vision, ambition targets and realization measures

Problem solve, ideate solutions, build business cases; ensure operational plans are in place to realize value : governance, measurements, resources, continuous improvement.

Design and lead working sessions / workshops.

Design, develop and deliver key deliverables and presentation materials that facilitate decision-making with Sr. leaders

Lead a team to support transformation programs and / or lead workstreams

Drive execution excellence on transformation programs by leading the development and management of the workstream roadmap, project schedule, and status reporting (either directly or by member of your team).

Lead development and facilitation of phase-appropriate change management strategies and execution activities.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek will have the following qualifications.

Basic Qualifications :

Doctorate degree and 5 years of business performance, business transformation or change management experience

Masters degree and 8 years of business performance, business transformation or change management experience

Bachelors degree and 10 years of business performance, business transformation or change management experience

Preferred Qualifications :

Biotechnology / Pharmaceutical industry experience (preferred) or other sectors of healthcare industry.

Experience planning and executing large-scale projects that require cross-functional coordination and collaboration.

Demonstrated ability to lead and develop teams and foster a collaborative and inclusive culture.

Excellent strategic thinking and analytical skills able to synthesize information to identify relevant insights that will inform improvement opportunities

Excellent written communication skills, including ability to translate insights into clear material to drive understanding and action with Senior Leadership

Understanding of how to translate insights and opportunities into meaningful change in a complex organization (such as Amgen)

Courage to make clear, robust data-driven recommendations and conviction to communicate and defend those at all levels.

Emotional intelligence skills including influencing without authority and navigating within a matrix environment, as well as interface effectively with all levels, including senior management

Able to coach teams in utilization of transformation frameworks / tools and continuous improvement methodologies.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, well support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work / life balance, and career development opportunities that may include :

A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts

A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

Stock-based long-term incentives

Award-winning time-off plans

Flexible work models, including remote and hybrid work arrangements, where possible

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

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Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.