What are the responsibilities and job description for the Lube Technician position at Amherst Automotive, Inc. DBA Premier Toyota of Amherst?
Premier Toyota is hiring and we want to talk to you!
You are invited to help develop a better way to buy, service and sell cars. We are maniacs about this mission; “To be the most customer centric dealership in America!”
Serving customers is the reason for every position in our dealership, get crazy about it! See everything through the customer’s eyes and deliver an exceptional experience that is; fun, fast and truly different.
POSITION SUMMARY:
The Lube Technician is an entry-level position responsible to inspect, recommend, and maintain vehicles to assure basic care, safety, reliability, and ownership experience is compliant with manufacturer (OEM)standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
-
Nurture a culture of extraordinary customer and associate experiences.
-
Execute consistent processes to assure favorable customer and associate experiences.
-
Execute vehicle maintenance, LOF, MPI, TXM to specific standards.
-
Directly interact with Team Leader and/or Service Sales Advisors.
-
Maintain accurate paperwork, MPI, warranty documentation (CCC), flag time, clock time and notes.
-
Continuous knowledge and professional skills education.
-
Drive and park vehicles.
-
Execute customer car washes.
-
Maintain safety, clutter free, cleanliness of all workstations.
-
Daily empty trash barrels.
-
Daily remove all scrab and tires.
-
Daily sweep and scrub shop floor in common areas.
-
Weekly, degrease, clean, and maintain heavy equipment (tire machines, etc.)
-
Report progress, challenges, options, and solutions to assure outstanding results.
-
Other duties as assigned.
MINIMUM QUALIFICATIONS:
-
Demonstrate mechanical aptitude
-
Begin ASE certifications (8 total)
COMPETENCIES, PREFERRED KNOWLEDGE, SKILLS, ABILITIES:
-
Professionalism, respectful communication, and problem resolution skills are preferred.
-
Positive attitude, hustle, curiosity, and education is preferred.
-
Embrace of evolving technology utilization and customer service is preferred.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
-
Extensive walking, bending, twisting, driving vehicles, lifting (<50 pounds)
-
Fast pace, multi-tasking, attention to details
-
Efficient use of software, technology, and data-entry.
-
Seasonal weather challenges workflow.
POSITION TYPE AND EXPECTED HOURS OF WORK:
-
Hours may vary daily to meet business demands.
-
Typical schedules run 8 to 10 hours five or six days a week.
-
Schedule flexibility is helpful
COMPENSATION, BENEFITS AND REWARDS:
-
This position is compensated by hourly rate and bonuses.
-
Benefits are outlined in the handbook.
-
Compensation is detailed in a separate document.
TRAVEL
-
Must be able to travel as required.