Civil Rights and Title IX Intake, Care, and Education Coordinator

Amherst College invites applications for the Civil Rights and Title IX Intake, Care, and Education Coordinator position. The Civil Rights and Title IX Intake, Care, and Education Coordinator is a full-time, year-round position starting at $65,000 - commensurate with experience. Given Amherst’s distinction as one of the most diverse liberal arts colleges in the country, the successful candidate will demonstrate the ways in which they bring value to and will work towards supporting a broadly diverse community. The Civil Rights and Title IX (CRTIX) Intake, Care, and Education Coordinator (“Coordinator”) reports to and works closely with the Director of Civil Rights and Title IX. The Coordinator provides a critical role in achieving and advancing the overall goals of the Civil Rights and Title IX Office, housed in Amherst’s Office for Diversity, Equity, and Inclusion (ODEI). The Coordinator supports the diverse Amherst College community members regarding concerns of bias, discrimination, harassment, and/or sexual misconduct to the College, manages the office’s care and case management functions, and develops and delivers proactive and responsive programming, trainings, and educational opportunities. The Coordinator will have deep knowledge of and experience working with constituents around topics and issues of diversity, equity, and inclusion. The Coordinator’s responsibilities include but are not limited to, community care and support through intake meetings and follow-up; education and training development and delivery; preparation/processing of correspondence, reports, and presentations; and assistance with special projects. The Coordinator will also provide primary support in case record and data management, preparation of any materials related to data or case management, including annual reports, and required data reporting to state or federal government and/or the College’s insurers. The Coordinator supports the CRTIX office in achieving its vision and mission of equity and inclusion and student support services. Summary of Responsibilities: Intake and Care Functions Assist with the intake, outreach, and response to allegations of violations of all College nondiscrimination policies including, but not limited to, the Non-Discrimination and Harassment Policy and Interim Title IX policy Provide continued follow-up with concerned parties, as needed, to provide support and resources, updates, and to help determine next steps Assist with the seamless facilitation and implementation of supportive measures for complainants, respondents, and witnesses Builds productive relationships and works cooperatively with others, across and/or within departments and divisions At the direction of the Director, prepare documentation to initiate resolution process and provide appropriate notice to all parties Education Functions Develop curriculum and deliver trainings and workshops on issues of bias, discrimination, harassment, and sexual violence, aimed at effectively engaging a diverse audience Solicits, collects, and analyzes feedback from community members on trainings Collaborate with campus partners to create robust CRTIX programming for the community Maintain records regarding participant training in data management system Represent the CRTIX office at College events Maintain the CRTIX office social media accounts and website Assist in developing outreach materials for the office Serve as a resource to community members with questions or concerns related to issues of bias, discrimination, harassment, and sexual violence Collaborate with various campus constituencies and offices Case Management Functions Track and maintain detailed data of all bias, discrimination, harassment reports from intake to resolution, coordinating with community partners, as needed, to ensure complete case records Work with Amherst College Police Department to provide timely information regarding reported Clery Act concerns Assists with internal or external audits, as needed Monitor case resolution timeframes Assist in regular data analysis and the annual preparation of a detailed CRTIX office report to the community Stay abreast of state and federal data sharing requirements and work closely with the Director of Civil Rights and Title IX to ensure timely filing of all information to state or federal government Solicits, collects and analyzes feedback from community members who work with the CRTIX office Qualifications: Required Bachelor's Degree 3-5 years of related experience Commitment to working with a diverse and inclusive community Capacity to serve all community members with impartiality Experience and comfort in collecting, tracking, maintaining, and analyzing data Strong written and verbal communication Experience designing and delivering engaging educational content Proficient in basic website and social media management for professional accounts Excellent interpersonal, time management, organizational, and customer service skills Highly proficient in all Microsoft Office applications and/or Google Apps. Ability to adapt to new software and learn and adopt new computing devices to enhance work assigned Ability to take initiative, work independently and collaboratively, and to handle multiple priorities while remaining attentive to detail Preferred Higher Education experience, specifically student affairs or social justice fields Previous training and work with Title VI, Title VII, Title IX, Clery Act, and educational civil rights compliance Familiarity with Maxient or other conduct management systems