Emily Dickinson Museum Guide (Casual, No Benefits)

Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff. Job Description: Amherst College invites applications for the Emily Dickinson Museum Guide position. The Emily Dickinson Museum Guide is a part-time, casual position, with no benefits, starting at $16.75/hour. Given Amherst’s distinction as one of the most diverse liberal arts colleges in the country, the successful candidate will demonstrate the ways in which they bring value to and will work towards supporting a broadly diverse community. Guides are responsible for facilitating the Museum’s primary public program, providing rich and engaging tours of the historic Dickinson homes. Guides welcome diverse visitors to the Museum and provide essential visitor services as greeters and tour monitors. Guides complete a training course of several hours per week for up to six weeks. Training includes completion of at home reading assignments, attendance at weekly training sessions, and observation of guided and audio tours. Participates in enrichment and training activities throughout the year, including monthly guide meetings. Guides work a minimum of six hours per week. Guide shift lengths vary, but are generally 3 to 6 hours. Weekend work is expected. Shifts may be assigned on weekdays or weekends based on Museum needs. Typical shifts include giving 3 guided tours and supporting the tour program in ways such as monitoring tours, greeting visitors, selling tickets and merchandise, and assisting with miscellaneous museum needs when not giving tours. The number of shifts worked per week may increase or decrease seasonally, based on Museum needs. Additional shifts for group tours may be added to regular weekly shifts, per guide availability. Summary of Responsibilities Tours Prepare an individualized guided tour using Museum guidelines and resources. Maintain an interest in Dickinson studies and scholarship. Guide for group tours and special programs, which may add hours to a shift. Attend monthly all staff meetings, and any additional professional development trainings offered by the Museum such as Inclusivity trainings and an annual field trip. Visitor Services As a Greeter in the tour center, orient visitors to the Museum and its programs, contribute to an inclusive and welcoming environment. As a Monitor, support guides by helping to keep tours moving through the tour route in a timely fashion. Assist visitors who wish to join or leave their group or those who have special needs. Alert the House Manager in the event of an emergency situation. Sanitize touch points after tours move through spaces. Open and close historic rooms at start and end of day. Operate the point-of-sale system in the tour center to sell tour tickets and merchandise as needed when the Tour Center Coordinator is on lunch break. Assist with upkeep of shop inventory, presentation of public spaces, and miscellaneous clerical tasks as needed. Qualifications Required: High school diploma. Demonstrated customer service, public speaking, verbal communication, and interpersonal skills. Interest in Emily Dickinson, literature and/or history. Schedule flexibility and adaptability to meet operational needs. Commitment to creating successful visitor experiences for all of the Museum’s diverse visitors. Preferred: Experience or interest in working in historic house museums. Amherst College offers many opportunities for professional growth and development, continued learning, and career advancement. Amherst College requires all employees to be fully vaccinated for COVID-19 (medical and religious exemptions may apply). Interested candidates are asked to submit a resume and cover letter online at https://amherst.wd5.myworkdayjobs.com/Amherst_Jobs. Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Career icon from their Workday home screen) Review of applications will begin immediately and will continue until the position is filled. To find information about job group and level (JGL) follow this link. Amherst College does not discriminate in admission, employment, or administration of its programs and activities on the basis of race, national or ethnic origin, color, religion, sex or gender (including pregnancy, sexual orientation, gender expression, and gender identity), age, disability, genetic information, military service, or any other characteristic or class protected under applicable federal, state or local law. Amherst College complies with all state and federal laws that prohibit discrimination, including Title VII of the Civil Rights Act, Title IX, Section 504 of the Rehabilitation Act, the Americans with Disabilities Act, the Equal Pay Act, and the Age Discrimination in Employment Act. Inquiries should be addressed to the Chief Diversity and Inclusion Officer, Amherst College, P.O. Box 5000, Amherst, MA 01002-5000. Amherst College's policy is to provide reasonable accommodation when requested by a qualified applicant. If reasonable accommodation is needed, please contact the Office of Human Resources at hr@amherst.edu. Amherst College, one of the premier liberal arts colleges in the nation, is located in Amherst, Massachusetts, a town of approximately 35,000 residents in the western part of the state. The college’s community is composed of about 1,800 students from 48 states, plus Washington, D.C., Puerto Rico, and 54 countries around the world, and about 1,000 staff and faculty. The college’s scenic 1,000-acre campus includes a 500-acre wildlife sanctuary and the Book and Plow Farm; three museums: Emily Dickinson Museum, Beneski Museum of Natural History and Mead Art Museum; and multiple educational and cultural venues and resources through the Five College Consortium. Click here for information about Title IX at Amherst. Inquiries may be directed to: Laurie Frankl Title IX Coordinator Amherst College 105 E Converse Hall Amherst, MA 01002 413-542-5707 lfrankl@amherst.edu

Salary : $17 - $0