What are the responsibilities and job description for the MSP Account Manager position at Ami Arroyo, Inc.?
Job Description
Our client is seeking an independent-thinking and empathetic Account Manager with exceptional business judgment and communication skills. In this role, you will play a critical part in retaining and expanding client relationships by ensuring clients maximize the value of our client’s innovative staffing solutions.
This position is ideal for staffing industry professionals who thrive in dynamic environments and are eager to contribute to a rapidly growing organization that is transforming the staffing industry.
Core Attributes
What You Bring to the Table
Daily Expectations for Your Role
Qualifications for Success
To Excel In This Role, You Must Have
Preferred qualifications include:
Our client is a transformative leader in the staffing industry, dedicated to providing innovative solutions that simplify workforce management and elevate the hiring experience. With a focus on leveraging technology to deliver exceptional results, they partner with companies building groundbreaking products and technologies. Known for their commitment to excellence, inclusivity, and a candidate-first approach, our client fosters a collaborative environment where employees are empowered to make meaningful contributions and drive success.
We embrace diversity and are proud to be an Equal Opportunity Employer. All qualified candidates are encouraged to apply and will receive consideration for employment without regard to their status. While we are not able to sponsor visas at this time, we welcome every candidate eligible to work in the United States to connect with us.
Our client is seeking an independent-thinking and empathetic Account Manager with exceptional business judgment and communication skills. In this role, you will play a critical part in retaining and expanding client relationships by ensuring clients maximize the value of our client’s innovative staffing solutions.
This position is ideal for staffing industry professionals who thrive in dynamic environments and are eager to contribute to a rapidly growing organization that is transforming the staffing industry.
Core Attributes
What You Bring to the Table
- Strategic Thinker: You are skilled at identifying growth opportunities, developing account plans, and expanding client relationships across organizational hierarchies.
- Collaborator: You excel at building relationships with hiring managers, understanding their needs, and connecting them to the best available talent.
- Problem Solver: You bring creative solutions to contingent workforce challenges, leveraging deep product knowledge to enhance client outcomes.
- Communicator: You are adept at presenting complex ideas in clear and concise ways, delivering product demos, and managing stakeholder relationships effectively.
- Adaptable: You thrive in a fast-paced environment, bringing a proactive and solution-oriented approach to scaling operations and meeting client needs.
Daily Expectations for Your Role
- Develop and execute account growth plans, identifying new opportunities and building relationships throughout the client organization.
- Work with hiring managers to understand their hiring needs and provide tailored solutions to meet those needs.
- Identify and expand opportunities within assigned accounts, bridging departments to uncover new growth areas.
- Leverage product expertise to help clients solve challenges related to hiring and workforce management.
- Partner with talent teams to ensure top candidates are available and aligned with client needs.
- Act as the voice of the customer, gathering feedback and collaborating with internal teams to improve the client experience.
- Manage the full lifecycle of client accounts, from initial engagement to ongoing relationship building and expansion.
Qualifications for Success
To Excel In This Role, You Must Have
- 4 years of experience in a client-facing role, preferably in the staffing and recruitment industry.
- Proven success in growing a book of business and managing accounts in an MSP environment.
- Strong written and verbal communication skills, with the ability to present complex ideas effectively.
- Experience delivering product demos, conducting QBRs, and managing relationships at all organizational levels.
- A passion for technology and familiarity with innovative staffing solutions.
Preferred qualifications include:
- Experience building and managing a substantial base of contractors.
- Demonstrated expertise in the contingent workforce industry, including best practices and strategic planning.
- Intellectual curiosity and a drive to excel in a dynamic and scaling organization.
- Bachelor’s degree (preferred but not required).
- Competitive salary with an 80/20 base/commission split.
- Employer-covered health, dental, and vision premiums for employees and dependents.
- Life and disability insurance.
- Paid parental leave.
- 401(k) plan.
- Uncapped PTO and paid holidays.
- Work setup benefits, including stipends for workspace setup, internet service, and weekly lunch/snacks.
- Provided Apple laptop for work.
Our client is a transformative leader in the staffing industry, dedicated to providing innovative solutions that simplify workforce management and elevate the hiring experience. With a focus on leveraging technology to deliver exceptional results, they partner with companies building groundbreaking products and technologies. Known for their commitment to excellence, inclusivity, and a candidate-first approach, our client fosters a collaborative environment where employees are empowered to make meaningful contributions and drive success.
We embrace diversity and are proud to be an Equal Opportunity Employer. All qualified candidates are encouraged to apply and will receive consideration for employment without regard to their status. While we are not able to sponsor visas at this time, we welcome every candidate eligible to work in the United States to connect with us.
