What are the responsibilities and job description for the Student Intern - Service Center Operations - East position at Amica Insurance?
Description
Student Intern – Service Center Operations – East
20 Blackstone Valley Pl, Lincoln, RI 02865
Thank you for considering Amica as part of your career journey, where your future is our business.
At Amica, we pride ourselves on being an inclusive and supportive environment. We all work together to accomplish the common goal of providing the best experience for our customers. We believe in trust and fostering lasting relationships for our customers and employees! We’re focused on creating a workplace that works for all. We’ll continue to provide training, guidance, and resources to make Amica a true place of belonging for all employees. Want to learn more about our commitment to diversity, equity, and inclusion? Visit our DEI page to read about it!
As a mutual company, our people are our priority. We seek differences of opinion, life experience and perspective to represent the diversity of our policyholders and achieve the best possible outcomes. Our office located in Lincoln, RI is seeking a Student Intern to join the team for Summer 2025!
Amica offers a top-rate internship program that provides valuable experience in a cross functional, collaborative team environment. We strive to provide students with a multitude of opportunities in their chosen field of study, while fostering connections and experiences throughout various departments. In keeping with our renowned company culture, our internship program also involves various team building exercises and company-wide events to celebrate all of the reasons that make Amica one of the best places to work!
Amica, consistently one of Providence Business News’ “Best Places to Work in Rhode Island,” is looking for candidates for our 2025 Summer Internship in our Service Center Operations call center, with opportunity to learn more about the many careers available at Amica.
We want college students (with a preference for rising seniors) who want to immerse themselves in a professional and collaborative environment with an award-winning company. This position is a great way to acquire and practice the necessary skills to excel in a competitive job market.
Responsibilities
The safety and security of our employees and our customers is a top priority. Employees may have access to employees’ and customers’ personal and financial information in order to perform their job duties. Candidates with a criminal history that imposes a direct or indirect threat to our employees’ or customers’ physical, mental or financial well-being may result in the withdrawal of the conditional offer of employment.
About Amica
Amica Mutual Insurance Company is America’s oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support.
Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.
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Student Intern – Service Center Operations – East
20 Blackstone Valley Pl, Lincoln, RI 02865
Thank you for considering Amica as part of your career journey, where your future is our business.
At Amica, we pride ourselves on being an inclusive and supportive environment. We all work together to accomplish the common goal of providing the best experience for our customers. We believe in trust and fostering lasting relationships for our customers and employees! We’re focused on creating a workplace that works for all. We’ll continue to provide training, guidance, and resources to make Amica a true place of belonging for all employees. Want to learn more about our commitment to diversity, equity, and inclusion? Visit our DEI page to read about it!
As a mutual company, our people are our priority. We seek differences of opinion, life experience and perspective to represent the diversity of our policyholders and achieve the best possible outcomes. Our office located in Lincoln, RI is seeking a Student Intern to join the team for Summer 2025!
Amica offers a top-rate internship program that provides valuable experience in a cross functional, collaborative team environment. We strive to provide students with a multitude of opportunities in their chosen field of study, while fostering connections and experiences throughout various departments. In keeping with our renowned company culture, our internship program also involves various team building exercises and company-wide events to celebrate all of the reasons that make Amica one of the best places to work!
Amica, consistently one of Providence Business News’ “Best Places to Work in Rhode Island,” is looking for candidates for our 2025 Summer Internship in our Service Center Operations call center, with opportunity to learn more about the many careers available at Amica.
We want college students (with a preference for rising seniors) who want to immerse themselves in a professional and collaborative environment with an award-winning company. This position is a great way to acquire and practice the necessary skills to excel in a competitive job market.
Responsibilities
- Attend initial skills training.
- Become proficient in our offerings and systems.
- Handle incoming calls to address customer questions and requests in a professional manner.
- Recommend appropriate solutions, procedures and actions to customers.
- Actively participate in group exercises, including research and business analysis projects.
- Network and contribute to formal and informal mentorships.
- Must be currently enrolled 4-year college undergraduate program.
- Strong oral and written communication skills.
- Open minded and team player.
- Ability to prioritize and multitask.
- Problem-solving skills.
- Proficient use of Microsoft Office products.
- Customer service experience preferred.
The safety and security of our employees and our customers is a top priority. Employees may have access to employees’ and customers’ personal and financial information in order to perform their job duties. Candidates with a criminal history that imposes a direct or indirect threat to our employees’ or customers’ physical, mental or financial well-being may result in the withdrawal of the conditional offer of employment.
About Amica
Amica Mutual Insurance Company is America’s oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support.
Equal Opportunity Policy: All qualified applicants who are authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.
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