Underwriting Technical Analyst

Description

Underwriting Technical Analyst

10 Amica Way, Lincoln, RI 02865

Thank you for considering Amica as part of your career journey, where your future is our business.

At Amica, we pride ourselves on being an inclusive and supportive environment. We all work together to accomplish the common goal of providing the best experience for our customers. We believe in trust and fostering lasting relationships for our customers and employees! We're focused on creating a workplace that works for all. We'll continue to provide training, guidance, and resources to make Amica a true place of belonging for all employees. Want to learn more about our commitment to diversity, equity, and inclusion? Visit our DEI page to read about it!"

As a mutual company, our people are our priority. We seek differences of opinion, life experience and perspective to represent the diversity of our policyholders and achieve the best possible outcomes. Our office located in Lincoln, RI is seeking a Underwriting Technical Analyst to join the team!

Job Overview:

The Underwriting Technical Analyst plays a crucial role within the Life Underwriting Operations team, driving technical strategy and projects to develop innovative software solutions with a focus on emerging technologies.

Responsibilities:

• Project Management: Support the Operations team in prioritizing projects and initiatives, aligning them with the organization's strategic and operational goals.
• Cross-Functional Collaboration: Work closely with diverse teams to gather business requirements and translate them into effective technical solutions.
• Requirements Documentation: Understand and create comprehensive user stories, author requirement artifacts, and develop detailed technical project documentation, including mapping requirements for integration into the policy administration system.
• Technical Oversight: Gain a thorough understanding of the technical processes from end to end, collaborating with developers to identify optimal solutions that meet user and business needs.
• User Support: Provide assistance to end users when issues arise, ensuring proper reporting and prioritization with Technology Services while identifying potential workarounds.
• Business Analysis: Analyze complex business challenges and propose IT solutions that enhance operational efficiency.
• Application Maintenance: Enhance, maintain, and troubleshoot business applications, including application endpoints/APIs and databases.
• Requirements Mapping: Thoroughly document requirements related to User Interface changes, database alterations, data model updates, and logic modifications.
• System Implementation: Design, implement, and upgrade information systems to meet evolving business and user needs.
• Workflow Automation: Demonstrate proficiency in workflow automation, UI policies, data policies, actions, business rules, and client scripts.
• Rules Engine Management: Maintain and update logic in the underwriting rules engine and workbench.
• Project Engagement: Identify system needs and implement departmental projects, driving process improvements both within the department and across the organization.
• Mentoring and Training: Provide guidance and training to team members as needed.
• Additional Duties: Take on other responsibilities as required by the organization.

Work Schedule:

The 37.5-hour work week is scheduled from Monday through Friday, between the core hours of 8:00 AM and 5:00 PM.

Work from home will be available up to two days a week after completing training and demonstrating the ability to work independently.

Total Rewards:

• Medical, dental, vision coverage, short- and long-term disability, and life insurance
• Paid Vacation - you will receive at least 13 vacation days in the first 12 months, amounts could be greater depending on the role. While able to use prior to accrual, vacation time will accrue monthly.
• Holidays - 14 paid holidays observed
• Sick time - 6 days sick time at hire, 6 additional days sick time at 90 days of employment
• Generous 401k with company match and immediate vesting. Additionally, annual 3% non-elective employer contribution
• Annual Success Sharing Plan - Paid to eligible employees if company meets or exceeds combined ratio, growth and/or service goals
• Generous leave programs, including paid parental bonding leave
• Student Loan Repayment and Tuition Reimbursement programs
• Generous fitness and wellness reimbursement
• Employee community involvement
• Strong relationships, lifelong friendships
• Opportunities for advancement in a successful and growing company

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Experience in the Life Insurance industry or underwriting preferred.
• Solid understanding of the full lifecycle of system development, from conception through architecture, implementation, testing, deployment, and production support.
• Familiarity with Agile methodology and related tools.
• Prior experience with underwriting rules engines and automation is a plus.
• Excellent communication and collaboration skills, with a proven ability to work effectively with cross-functional teams and stakeholders.
• Strong multitasking abilities and adaptability in a fast-paced environment.
• Highly organized and detail-oriented, with the capability to manage multiple priorities efficiently.
• Familiarity with Web services, XML, JSON, and APIs is advantageous.

Amica conducts background checks which includes a review of criminal, educational, employment and social media histories, and if the role involves use of a company vehicle, a motor vehicle or driving history report. The background check will not be initiated until after a conditional offer of employment is made and the candidate accepts the offer. Qualified applicants with arrest or conviction records will be considered for employment.

The safety and security of our employees and our customers is a top priority. Employees may have access to employees' and customers' personal and financial information in order to perform their job duties. Candidates with a criminal history that imposes a direct or indirect threat to our employees' or customers' physical, mental or financial well-being may result in the withdrawal of the conditional offer of employment.

About Amica:

Amica Mutual Insurance Company is America's oldest mutual insurer of automobiles. A direct national writer, Amica also offers home, marine and umbrella insurance. Amica Life Insurance Company, a wholly owned subsidiary, provides life insurance and retirement solutions. Amica was founded on the principles of creating peace of mind and building enduring relationships for and with our exceptionally loyal policyholders, a mission that thousands of employees in offices nationwide share and support.

Equal Opportunity Policy: All qualified applicants authorized to work in the United States will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, family status, ethnicity, age, national origin, ancestry, physical and/or mental disability, mental condition, military status, genetic information or any other class protected by law. The Age Discrimination in Employment Act prohibits discrimination on the basis of age with respect to individuals who are 40 years of age or older. Employees are subject to the provisions of the Workers' Compensation Act.

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