Housekeeping Supervisor

Under the direct supervision of the Housekeeping Manager, this position ensures clean, orderly and attractive conditions of Amicalola Falls State Park & Lodge.

To perform the job successfully, an individual should perform the following essential functions of the position:

• Oversees the operation and assists where needed
• Takes part in departmental line-up or conducts line-up upon scheduled leadership
• Assigns job duties & room assignments
• Sorts, folds and carries linens
• Cleans guest rooms
• Replenishes room supplies
• Cleans rugs, carpets, upholstered furniture and draperies
• Transports trash and waste to disposal area
• Establishes standards and procedures for work of room attendants
• May plan work schedules to ensure adequate service
• Inspect Housekeeping vehicles to ensure they are being kept up to standard
• Inspects all public space areas daily
• Runs a departure report and recheck all rooms showing up
• Inspects and evaluates condition of lodge rooms and cabins
• Submits work orders to Housekeeping Manager and Engineering for painting, repairs, furnishings etc.
• Inventories supplies and equipment
• Supports and works by the team member handbook
• Protects property assets
• Provides excellent training and a positive work environment for all housekeeping associates in accordance with accepted brand standards
• Provides first class guest service in accordance with established guidelines and brand standards
• Assists with the ordering of supplies

Education and/or Experience: High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.

Supervisory Responsibilities: Supervises 10-15 non-supervisory employees. Carries our supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include planning, assigning and directing work; addressing complaints and resolving issues.