What are the responsibilities and job description for the Technical Support at Smithfield, RI 02917 position at Amicis Global Technologies?
Job Title: Technical Support Duration: 6 Months Location: Smithfield, RI 02917 Provide call center based technical support to store locations, vendors and staff.
Serve as first level for troubleshooting of issues encountered in stores.
Assure implementation based protocols are met.
Render assistance for equipment troubleshooting and ensure deployment process adherence.
Update Database regarding resolution of issues and techs progress while completing work with in the store.
A minimum of 1 year work experience needed.
A Minimum of a High School Diploma or GED required
Must have strong troubleshooting skills coupled with diagnostic, and problem solving skills Supervisory skills are an asset but not a requirement Must possess clear, accurately and tactful, communication both verbally and written
Working knowledge of Word, Excel, and Access Understanding of Intermediate/Expert technical terminology is preferred
Must be able to work independently and occasionally lead within a group Technical installation experience a plus but not necessary
Minimum High School Diploma or GED
Serve as first level for troubleshooting of issues encountered in stores.
Assure implementation based protocols are met.
Render assistance for equipment troubleshooting and ensure deployment process adherence.
Update Database regarding resolution of issues and techs progress while completing work with in the store.
A minimum of 1 year work experience needed.
A Minimum of a High School Diploma or GED required
Must have strong troubleshooting skills coupled with diagnostic, and problem solving skills Supervisory skills are an asset but not a requirement Must possess clear, accurately and tactful, communication both verbally and written
Working knowledge of Word, Excel, and Access Understanding of Intermediate/Expert technical terminology is preferred
Must be able to work independently and occasionally lead within a group Technical installation experience a plus but not necessary
Minimum High School Diploma or GED
