What are the responsibilities and job description for the Business Data Analyst - hybrid position at Amicis Global?
Business Data Analyst
New York, NY - Hybrid 3 Days a Week Onsite
12 months
Basic Purpose
The Business Analyst will work with all members of the Sales Tech team to implement and support projects and systems for all Distribution personnel. The primary focus of this position is the administration, enhancement, support and integration of Sales and CRM systems.
Responsibilities include, but are not limited to :
Performing detailed business and data analysis
Documenting business and functional requirements
Developing end user documentation
Writing and executing test plans and cases
Answering user questions
Resolving system issues / problems in a timely manner
Data Analysis and Data Mapping The individual must be motivated, well organized, be sensitive to project and production deadlines, have a quick learning ability and be able to work both independently and in a team environment.
They should have a demonstrated ability to work well under pressure and to handle multiple assignments and tasks over a given time period
Primary Responsibilities :
Work closely with other members of the team to perform data analysis, solutions design, testing, and release management across multiple systems
Assist team members in evaluating and implementing vendor tools and processes.
Ability to work with non-technical end users to interpret and document user requirements and develop functional specifications
Participate in meetings with technical groups to ensure that all design questions (e.g., application security, data feeds, etc.) are addressed through the business analysis process
Ensure the timely and accurate processing of internal client requests. This includes maintaining standard Application support documentation and supporting the global production response team
Serve as subject matter expert process, and / or operational proxy for end users in targeted areas of focus
Manage operationally focused projects (e.g., non-political, data / workflow oriented)
Participate in other Sales Tech support responsibilities as assigned
Develop and execute test plans and test cases
Job Requirements :
Ability to communicate clearly, both verbally and in writing
Knowledge of software development and the system implementation life cycle
Knowledge of client-server, database, system design, data modeling and technical architecture concepts
Strong data query and analysis abilities and experience
Experience with data mapping, data conversion, data integration
Knowledge or experience with Snowflake Data Platform; for Client Data Platform preferred
Knowledge or experience with Salesforce CRM System
Strong problem identification and problem solving skills; ability to propose solutions
5-7 years demonstrated experience with writing business user requirements and functional specifications
Experience with Distribution / Sales systems preferred
Financial Services industry knowledge preferred
Knowledge of Tableau preferred
Knowledge of Business Intelligence Tools a plus
Knowledge of JIRA agile development software preferred
Bachelor's degree or equivalent business experience (computer science degree preferred)
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