What are the responsibilities and job description for the Risk Analyst I position at AMISEQ?
Responsibilities:
- Analyze customer information, financial patterns, and transaction data to identify fraud and risk patterns and trends
- Understand standard operating procedures and operate within the established guidelines to mitigate risk
- Document processes and procedures and maintain accurate and detailed records of all transactions
- Represent brand and provide top-notch service while balancing customer empathy with risk policies
- Collaborate effectively with cross-functional teams to resolve customer-related issues
- Identify areas of improvement and propose changes to optimize processes and technology
- Stay up-to-date with industry trends and data knowledge to identify new fraud and risk pattern
Requirements:
- KYC and KYB knowledge: Understand the core purpose of KYC and KYB to verify the identity of customers (individuals) and businesses to prevent fraud, and compliance concerns.
- Due diligence procedures: Knowledge of the steps involved in performing KYC/KYB checks, including gathering customer information, and document verification.
- Identification and verification: Checking the validity of submitted documents (e.g., ID, proof of address, articles of incorporation documents) against the information we have on file. Ensure documents are not expired and complete.
- Data entry: Accurately inputting customer information from various sources (articles of incorporation documents, ID documents, etc.) into databases and systems.
- 2 years of relevant experience in risk management
- Proficient with G-Suite and other relevant software
- Strong analytical and critical thinking skills with attention to detail
- Proven ability to deescalate customers and effectively handle difficult situations
- Strong organizational skills and the ability to manage multiple tasks
- Ability to work under tight deadlines and prioritize tasks to meet SLAs
- Strong work ethic with high integrity and ethics
- Effective collaboration and teamwork skills
- Strong understanding of customer service and customer empathy
- Willingness to learn and adapt to new technologies and processes.
Salary : $28 - $30
