What are the responsibilities and job description for the Fraud Investigator position at Amivero?
Description
The Amivero Team
Amivero’s team of IT professionals delivers digital services that elevate the federal government, whether national security or improved government services. Our human-centered, data-driven approach is focused on truly understanding the environment and the challenge, and reimagining with our customer how outcomes can be achieved. Our team of technologists leverage modern, agile methods to design and develop equitable, accessible, and innovative data and software services that impact hundreds of millions of people. As a member of the Amivero team you will use your empathy for a customer’s situation, your passion for service, your energy for solutioning, and your bias towards action to bring modernization to very important, mission-critical, and public service government IT systems.
Special Requirements
- US Citizenship required to obtain Public Trust
- Bachelor’s Degree 10 years of relevant experience
- Ability to commute to Reston, VA (HQ office 2-3x per week)
The Gist
Our Fraud Investigators are instrumental in working with the federal government to investigate incidents of potential identity fraud. You will implement and practice fraud investigative services, fraud monitoring, fraud prevention, and communication with customers and stakeholders to support the execution of the program.
What Your Day Might Include
- Conduct individual fraud investigations by user request, respond to automated fraud alerts, and collaborate with data analysts and other investigators to strengthen fraud prevention.
- Develop strong, collaborative relationships with key partner teams and external stakeholders to optimize fraud operations processes and policies.
- Identify and resolve multiple potential fraud situations that impact end users by compiling evidence from multiple investigative tools, maintaining extensive notes, and creating reports.
- Prioritize high impact initiatives and investigations, address emerging issues in an agile manner, and communicate blockers to management.
- Support internal and external audits and due diligence requests.
- Regularly review suspicious account activity and alert management on issues with vendors, tools, and processes.
- Recommend improvements to enhance fraud controls and policies.
Requirements
You'll Bring These Qualifications...
- US Citizenship Required to obtain GSA Public Trust
- Bachelor’s Degree 10 years of relevant experience
- Experience supporting government programs
- Strong ability to use problem solving skills to resolve issues
EOE/M/F/VET/DISABLED All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Amivero complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
