CalAIM Enhanced Care Management (ECM) Program Manager for Santa Barbara / Lompoc area

STATEMENT OF PURPOSE (THE POSITION):

Job Description:

· The Enhanced Care Management (ECM) Program Manager will oversee the ECM program's development, implementation, and operations.

· In accordance with CalAIM, the program manager will build the capacity and infrastructure of the ECM program.

· Will oversee ECM staff to provide efficient, comprehensive, and effective ECM care management services to older adults and disabled members of managed health care plans.

Qualifications:

· Bachelor’s degree in social work, nursing, gerontology, health administration, human services, or related field is required

· Two years of supervisorial experience

· Minimum 3 years’ experience working with older adults and previous experience working with an ethnically and economically diverse population

· Close knowledge of and relationship with local community

· Ability to work independently with strong level of organizational skills

· Fluency in English (bilingual in Spanish strongly preferred)

· Previous care management experience strongly preferred

· Patient Care Coordination and Healthcare experience strongly preferred

· Must pass a criminal background check

· Travel is required within Santa Barbara County

· Must have reliable transportation, current driver’s license, clean driving record, and proof of auto insurance

Primary Responsibilities:

· Build the capacity and infrastructure of the ECM program

· Oversees ECM Program implementation and design processes, including data system development

· Manages effectiveness of service delivery through ongoing supervision of all ECM team members

· Ongoing client care coordination documentation monitoring includes assessments, care plans, community support referrals, outcome measures, and progress notes

· Ensures timely and high-quality documentation of services by ECM in accordance with all agency and contractual requirements

· Train, monitor, and support ECM staff to provide appropriate ECM services to Managed Care Plan (MCP) members and ensure ongoing achievement of quality measures

· Ensure culturally appropriate and timely in-person ECM activities

· Maintains ongoing communication with managed care providers (MCP) and other contractual partners

· Ongoing communication and collaboration with MCP, provide updates on program efforts

· Ensure timely outreach to eligible members

• Ensure accurate data input in compliance with MCP standards and requirements

· Responsible for timely ECM reporting, billing, and effectiveness of data management systems

· Ensure accurate data input in compliance with MCP standards and requirements

Supervisorial Responsibilities:

· The Program Manager will oversee the interviewing, hiring, onboarding, and training of ECM team members

· Work with the organization as necessary to carry out supervisorial responsibilities

· Provide weekly supervision to all ECM team members
How to Apply:

· Applications are available in person at 851 South A St, Oxnard, CA. or online at www.amongfriends.org under the career section. Applications may be returned via fax, mail or email.

Job Type: Full-time

Pay: $62,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Work Location: In person

Salary : $62,000 - $75,000