House Manager - Mother Child Reunification Program

About the Role:
The Mother Child Reunification Program (MCRP) is a unique program, offering family reunification, advocacy, support, and housing to women who have lost custody of their children. Designed to address the many issues causing instability in these families, MCRP provides a healthy, structured environment for mothers and children to begin the process of building a stable future. Clients are supported through 24-hour staffing and continuous structured activities.

The House Manager plays a critical role in maintaining a safe, supportive, and structured living environment for residents in the Mother Child Reunification Program. This role requires strong communication and conflict resolution skills, clear boundaries, and an understanding of the challenges faced by individuals experiencing homelessness and/or substance use disorders. Familiarity with psychopharmacology and mental health disorders is essential, though training will be provided. The House Manager must be able to respond to difficult situations swiftly and calmly. If in recovery, candidates must have a minimum of 12 months of continuous sobriety.

Work Schedule: Mondays, 4 pm - 12 am; Saturdays, 8 am - 4pm; and Sundays, 4 pm - 12 am

Key Responsibilities:

Resident Support & Supervision

• Assist new residents with program orientation, including house rules, routines, and expectations.
• Ensure the safety and security of all residents at all times.
• Provide supervision, guidance, and positive role modeling in behavior, communication, and responsibility.
• Assist residents in developing independent living skills, including time management, communication, household cleanliness, meal preparation, and personal hygiene.
• Enforce all house and program rules consistently and fairly.
• Conduct hourly rounds of the house, checking on residents and ensuring compliance with program expectations.
• Address and de-escalate conflicts among residents in a respectful and solution-focused manner.

Medication & Documentation

• Monitor and document the distribution and consumption of medications in accordance with program policies.
• Maintain accurate and up-to-date resident records, including house logs, curfews, chore completion, and toxicology screening results.
• Report any significant behavioral changes, unauthorized activities, or concerns regarding resident well-being to the Program Coordinator and escalate issues as necessary.

House Operations & Cleanliness

• Ensure that residents complete assigned chores and provide assistance when necessary.
• Maintain the overall cleanliness and orderliness of the house, including common areas and resident sleeping quarters.
• Conduct checks on incoming residents’ belongings for unauthorized items and ensure compliance with house policies.

Team Collaboration & Compliance

• Maintain appropriate professional boundaries with residents while fostering a supportive and structured environment.
• Attend all required supervision meetings and weekly house manager meetings.
• Uphold resident confidentiality in compliance with program policies.
• Refrain from engaging in personal transactions with residents, including the buying/selling of items or requesting personal favors.
• House Managers will perform all other duties as assigned.

What You’ll Bring:

Must-haves:

• Experience working in Human Services or a related field.
• Experience working with families in a substance use recovery residential setting.
• Strong verbal and written communication skills.
• Ability to work independently and collaboratively in a team environment.
• Strong understanding of confidentiality and professional boundaries between staff and residents.
• Ability to de-escalate conflicts and respond to challenging situations calmly and effectively.
• Basic computer and data entry skills.

Physical Requirements:

• Ability to lift up to 35 pounds.
• Ability to work at a desk or on a computer for extended periods.

Why Join Us?

Who We are: At Amos House, community is the foundation of who we are and how we serve. From our humble beginnings in 1976 as a small soup kitchen, to today's place as a leading agency in the Rhode Island nonprofit community, we have always been here to serve those who need us.

Our Mission

Helping people help themselves out of oppression, homelessness, and poverty through vital services and results-oriented programs.

Our Guiding Principles

• All people are to be treated with dignity and respect
• People have the inherent ability to succeed
• The causes of poverty are complex and require innovative responses
• Community is the foundation of our work
• We all grow when we work together

All people have a seat at our table. Join us.

Amos House is an Equal Opportunity Employer.

We’re committed to fostering a workplace where everyone feels valued and respected. Diverse perspectives and experiences make us stronger, and we encourage candidates of all backgrounds and abilities to join us in building a more just and equitable community.

Job Type: Part-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Night shift
• Overnight shift
• Weekends as needed

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $18 - $20