Rental Guide/Instructor - Garden of the Gods

Based at the Visitors Center at Garden of the Gods, you'll be working for the premier electric bike tour and rental company in the region, and be a part of our fun, energetic, and enthusiastic team. You will have the opportunity to introduce many people from all over the world to our unique electric bike rentals and other unique Adventures through the Garden and other locations.

If you love the outdoors, love interacting with people, and are committed to provide over-the-top customer service, we have an immediate seasonal position open and we want to hear from you! We've got the flexibility to hire either a full-time or part-time customer service person to assist our guests with bike rentals and to help locals and visitors figure out great stuff to do in the area. We are located at the Garden of the Gods Visitor Center.

Job Description:

You’ll enjoy a job with a variety of tasks, including:
– Training people on the use of bikes an electric bikes including fitting customers on their bikes and orientating them with controls and safe riding
– Processing bike and e-bike rentals - outgoing and incoming
– explaining safe biking techniques and Park rules
– suggesting great biking routes
– giving recommendations for things to see and do
– answering phone calls and emails
- assisting with test rides for bike sales
– possibly some basic bike maintenance (don’t worry, we train if necessary!)
– shop organization
– various hands-on projects
– opening/closing

Qualifications

This position demands a very mature, capable, experienced and level-headed individual who thrives on a fast paced work environment, and someone who genuinely loves to be customer facing all day long. You will be dealing with guests who are looking for memorable experiences during their visit to our region, and you will be striving to be their best encounter with our community! It is critical you are a fantastic communicator, are personable, friendly & outgoing, professional, but you must also be very detail oriented, and comfortable with computers. In-depth knowledge of the local area will be vital, as you will function as a concierge for the many questions you will get from visitors.

Key Skills:

• – Outgoing personality with a friendly, welcoming approach
• - Exceptional customer service and people skills
• -You must be able to ride a bike confidently, assess and instruct others how to ride confidently, and be able to handle diverse groups of people .
• - if you have a background, interest or skills in bicycling and/or bike mechanic experience, that is a huge plus.
• – Proactive, team-oriented work style that contributes to a productive, drama-free work environment
• - Must be dedicated to professionalism, and a can-do, whatever-it-takes attitude.
• – Ability to multi-task and stay calm and focused in a hectic environment
• - Must enjoy the outdoors and not be intimidated by all types of weather
• - Detail oriented, Hard working, Self-motivated
• - Able to comfortably talk in front of groups
• - Must be willing to work weekends, holidays, and a flexible schedule to support varying event needs.
• - First aid & CPR certified a big plus

Compensation:

Full or Part time seasonal position.

Competitive base pay, with great tip potential

IMPORTANT NOTE: Please include a brief cover letter of why you would be the perfect candidate for this position and answer the assessment questions!

About us: Amp’d Adventures is a small but growing locally owned and family run group of companies who is dedicated to enabling people of all backgrounds and abilities the opportunity to enjoy wonderful Colorado outdoor experiences. Our local owners have been part of the Colorado Springs community for over 40 years, and we pride ourselves on providing over-the-top customer service to our valued guests. We truly believe our staff are part of the family!

If this position has stirred your interest, if you can meet our requirements and are up for a new challenge, we have immediate full and part time positions available, and would love to hear from you right away!

Job Types: Full-time, Part-time

Pay: $15.00 - $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Weekends as needed

Supplemental Pay:

• Tips

Work Location: In person

Salary : $15 - $18