What are the responsibilities and job description for the Account Manager position at AMP Group?
Our company is looking for an Account Manager who can assist clients with product issues and help to maintain a high customer retention level. The Account Manager will work with client representatives and departments within the office to effectively implement business development and sales campaigns. Our consistent communication allows us to stay up-to-date on market trends and maximize our sales efficiencies.
Account Manager Responsibilities:
- Carry out sales initiatives through face-to-face communication with local customers for the purpose of generating client revenue
- Collaborate with the sales team to develop efficient methods for handling customer inquiries and ensuring proper problem-solving
- Work on special short-term projects to offer customized support for new products or products at end-of-life
- Monitor customer satisfaction levels and develop methods for increasing them
- Assist in creating ways for delivering excellent customer service to irate or problematic customers
Account Manager Qualifications:
- High school diploma/GED required (College degree preferred)
- 2 years experience in a customer service role
- Proficiency with MS Office
- Ability to work well in a team environment
- Able to work with commission pay structure and performanced based bonuses
- Strong sense of professionalism and discretion required
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Salary : $48,000 - $58,000
