What are the responsibilities and job description for the Marketing Specialist position at Ampcus?
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.
Job Title : Marketing Specialist
Location(s) : Seattle, WA
Publishing is the full-service publishing arm of client. Our mission is to invent new and better ways to connect authors and readers. We are searching for a highly motivated, customer-centric Author Relations Assistant to provide world-class customer service and communication to our authors and publishing partners.
The successful candidate will possess exceptional verbal and written communication skills, the ability to complete a high volume of varying tasks and projects quickly, and a track record of prioritizing work effectively, taking fast action on escalations while maintaining composure.
The candidate will demonstrate customer obsession, have high attention to detail while still meeting deadlines, have great organizational skills, and have the ability to quickly switch gears when required.
A high level of integrity and discretion in handling confidential information and professionalism in dealing with senior professionals is essential.
Core Job Responsibilities
- Effectively communicate with and support global authors and publishing partners.
- Partner cross-functionally with Publishing business teams to create new policies and processes that ensure a great publishing experience for authors and improve author satisfaction metrics.
- Work globally and cross-functionally to represent authors' best interests at every step in the publishing process.
Basic qualifications
Desired Leadership Principles :
Degrees / Certs and / or Experience Required :
Preferred Qualifications / Nice to Have's :
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.
