What are the responsibilities and job description for the Front Desk Operations Manager position at Amped Fitness?
Do you want to get into the fitness industry, but not sure how or where?!
If you have an undeniable work ethic, and a passion for fitness, your search for the Career of your dreams is over! We are more than just a gym… we are an experience and nothing less! Not only that, we have ENERGY and are AMPED in every sense! We have a vibe that is not matched by anyone and we make it come to life! We break down barriers, set the highest of all standards, and that all starts with our TEAM! Every single time when someone walks through the door, our objective is to be the highlight of that person's day, and have them leave with an unforgettable experience in their mind. Can you do that? Can you be that person? Day in and day out?!
POSITION OVERVIEW:
Are you an energetic, outgoing, and enthusiastic individual who thrives in a fast-paced environment? Do you have a passion for creating memorable experiences and making people feel welcome? If so, we want YOU to be the face of Amped Fitness! As the Front Desk Operations Manager, you will serve as the face of our organization, championing a welcoming and vibrant atmosphere for all. Your role goes beyond traditional front-desk responsibilities; This role is set to Embody the Amped Culture. What is Amped culture? Amped Culture is PRIDE AND CARE, EFFORT AND WORK ETHIC, AND TAKING CONTROL THROUGH OWNERSHIP. We take providing an experience to our members and team to a whole different level! We're just not giving them a membership, we're creating lasting impactful relationships
Duties (not limited too):
- Greet and Engage: Greet gym members, prospective clients, and guests with a warm, welcoming demeanor.
- Manage the Front Desk: Handle check-ins, answer questions, and provide top-notch customer service with a can-do attitude.
- Create Energy: Infuse every interaction with enthusiasm and energy, ensuring our members leave feeling motivated and excited about their fitness journey.
- Support and Assist: Coordinate with our team to keep everything running smoothly, from scheduling tours to handling membership inquiries.
- Inventory management: Monitor inventory levels of gym supplies, including towels, cleaning products, office supplies, and retail items (e.g., energy Drinks, apparel).
- Staff Supervision and Leadership: Hire, train, and manage front desk staff to ensure high-quality customer service along with Creating and managing staff schedules to ensure proper coverage during peak and non-peak hours.
- Marketing assistance: Create and post engaging content on the gym’s social media accounts, such as updates, promotions, or success stories.
Qualifications:
- High-Energy Personality: Enthusiastic, proactive, and able to energize a team and create a positive atmosphere for guests and staff.
- Excellent Communication Skills: Ability to engage and connect with members and staff, making them feel valued and supported.
- Leadership Experience: Proven ability to lead or coordinate teams, ensuring smooth operations and maintaining team morale.
- Organizational Skills: Proficient in handling multiple tasks, scheduling, and coordinating activities.
- Team Player: Collaborative spirit who thrives in a team environment and contributes to a positive workplace culture.
Why Amped Fitness?
Vibrant Work Environment: Join a team that’s passionate about fitness and fun.
Career Growth: Opportunities for advancement and professional development.
Perks and Benefits: Competitive salary, employee discounts, and more!
Ready to make a powerful first impression and be part of an amazing fitness family? Apply now and turn your passion for fitness and customer service into a rewarding career!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Murfreesboro, TN 37129: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20