What are the responsibilities and job description for the Salesforce Administrator & Data Specialist position at Ampersand?
Who We Are
At Ampersand, we're pioneering the future of AI-enabled consulting. Our consultants are innovative problem-solvers who thrive on transforming businesses through intelligent automation and agentic AI solutions. We combine deep technical expertise with business acumen to deliver outcomes that matter.
Rooted in South Florida, we're a close-knit team that values authenticity and entrepreneurial spirit. We embrace ambiguity, lead with empathy, and aren't afraid to push boundaries. Our strength lies in our diversity of thought and our commitment to doing what's right for our clients.
About The Role
This is a 6-9 month contract-to-hire position in Florida with opportunity for full-time conversion. You'll work at the intersection of data engineering, AI-driven automation, and business analysis, collaborating with stakeholders to design and implement solutions that transform lead management, process automation, and conversational data insights.
We are seeking a proactive Salesforce Administrator with a strong foundation in data and analytics. In this role, you will manage and optimize our client's Salesforce platform to support business processes and enhance data-driven decision-making. Your expertise will ensure the integrity of the CRM system and the effective utilization of data across the organization.
How You'll Contribute:
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Contract Period (First 6 Months):
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Ampersand is proud to be an equal-opportunity workplace. We value diversity and always treat all employees and job applicants based on merit, qualifications, personality, and talent. We do not discriminate on the basis of race, religion, ancestry, color, national origin, gender, sexual orientation, gender identity, age, citizenship, marital status, veteran status, or disability status.
At Ampersand, we're pioneering the future of AI-enabled consulting. Our consultants are innovative problem-solvers who thrive on transforming businesses through intelligent automation and agentic AI solutions. We combine deep technical expertise with business acumen to deliver outcomes that matter.
Rooted in South Florida, we're a close-knit team that values authenticity and entrepreneurial spirit. We embrace ambiguity, lead with empathy, and aren't afraid to push boundaries. Our strength lies in our diversity of thought and our commitment to doing what's right for our clients.
About The Role
This is a 6-9 month contract-to-hire position in Florida with opportunity for full-time conversion. You'll work at the intersection of data engineering, AI-driven automation, and business analysis, collaborating with stakeholders to design and implement solutions that transform lead management, process automation, and conversational data insights.
We are seeking a proactive Salesforce Administrator with a strong foundation in data and analytics. In this role, you will manage and optimize our client's Salesforce platform to support business processes and enhance data-driven decision-making. Your expertise will ensure the integrity of the CRM system and the effective utilization of data across the organization.
How You'll Contribute:
- Salesforce Administration: Manage user accounts, permissions, and security settings. Customize Salesforce objects, workflows, validation rules, and page layouts to meet business requirements.
- Data Management, Reporting & Analytics: Ensure data accuracy and integrity through regular audits, develop and maintain custom reports to provide actionable insights for various departments.
- User Support & Training: Provide support to Salesforce users, troubleshoot issues, and conduct training sessions to promote best practices and system adoption.
- Process Improvement: Work as part of a consulting team to collaborate with stakeholders and identify opportunities for process optimization and implement scalable solutions within Salesforce.
- Integration Support: Assist in integrating Salesforce with other business systems and third-party applications to ensure seamless data flow and functionality.
- Experience: 2-4 years as a Salesforce Administrator or in a similar role, with hands-on experience in Salesforce configuration and customization.yardstick.team
- Technical Skills: Proficiency in Salesforce administration tasks, including user management, security settings, and creating custom objects and workflows. Strong analytical skills with experience in data management and reporting.
- Certifications: Salesforce Administrator certification is highly preferred.
- Communication: Excellent verbal and written communication skills, with the ability to translate technical concepts to non-technical stakeholders.
- Problem-Solving: Strong problem-solving abilities and attention to detail.
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- Alignment with core values: Integrity, Quality, Courage, Win-Win, and Optimism
- Authorization for permanent employment in the United States
- Located in Florida (South Florida preferred) and ability to spend time in person each month
Contract Period (First 6 Months):
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- Competitive hourly rate
- Flexible remote work arrangement
- Access to professional development resources
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- Comprehensive benefits package including health, vision, and dental insurance
- 401(k) with company match
- Team-member equity opportunities
- $1,000 WFH stipend to spend in your first year
- Annual career development stipend
Ampersand is proud to be an equal-opportunity workplace. We value diversity and always treat all employees and job applicants based on merit, qualifications, personality, and talent. We do not discriminate on the basis of race, religion, ancestry, color, national origin, gender, sexual orientation, gender identity, age, citizenship, marital status, veteran status, or disability status.
