Quality Technician

SUMMARY Under the general direction of the Quality and Compliance Manager, the Quality Technician I is responsible for supporting quality engineering functions to ensure complete and accurate documentation and records are generated and sustained.  The Quality Technician gathers necessary manufacturing and inspection records, demonstrates completion of all compliance activities, answers customer questions and inquiries, and supports transactional steps to ensure product successfully ships to meet customer needs.   ESSENTIAL JOB FUNCTIONS Generate, track, and maintain deviation requests to ensure product build records are accurate and complete. Coordinate customer source inspection activities in support of scheduled ship dates. Assist with the identification and application of elements of the corrective action process, including problem identification, failure analysis, root cause analysis, problem correction, recurrent control and verification of effectiveness. Support data flow and identification on area continuous improvement boards. Support kaizen activity and related activities. Assist in the implementation of data collection plans, including consideration of how the data will be collected, including check sheets, data coding techniques and automated data collection.  *Other duties as required in support of the department and the company* SUPERVISOR RESPONSIBILITIES  This job has no supervisory responsibilities   QUALIFICATIONS  To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   EDUCATION and/or EXPERIENCE  High school diploma and two-year technical degree in an engineering or related field, or 5 years of relevant quality and manufacturing experience. ISO controlled and/or government regulated environment experience preferred. Experience within the Aerospace Industry with exposure to AS9100 and FAA regulations preferred CERTIFICATES, LICENSES, REGISTRATIONS None   LANGUAGE SKILLS Ability to read, write, speak and understand English. Proficient written and verbal communication skills.   MATHEMATICAL SKILLS (Select only what is applicable) Basic arithmetic: add, subtract, multiply, and divide whole numbers, fractions, decimals, and percentages. Statistics: Interpret and analyze numerical data using statistical methods. Basic algebra: The ability to manipulate symbols and equations to find unknown values, express relationships, and model situations. Basic Geometry: The ability to understand and work with shapes, angles, lines, and planes.   JOB SKILLS Outstanding organizational skills and experience with managing multiple deadlines at once Strong technical skills including the ability to read and understand technical drawings Proficient in communicating information to individuals and groups in both written and presentation form Proficient in MS Office Knowledge of ERP systems, SAP preferred. Self-starter that can work extended hours as required to satisfy customer deadlines. Ability to be flexible and able to function comfortably in a fast paced, constantly changing, and ambiguous environment while maintaining a positive team environment. Reliable and flexible to work additional hours on short notice to complete orders and/or special projects to meet customer demands. Understanding and experience in Lean manufacturing environment preferred.  Participate in continuous improvement projects and 5S related performance teams.   PHYSICAL DEMANDS As part of their job duties, the employee must sit for lengthy periods while operating a computer. They frequently use their hands to type, handle objects, and communicate verbally. Additionally, they may need to stand, walk, reach, and occasionally lift objects weighing up to twenty (20) pounds. This role requires lifting, carrying, pushing, pulling, reaching overhead, reaching at or below shoulder level, and keyboarding. According to ADA regulations, reasonable accommodation will be provided to ensure that individuals with disabilities can perform the job's essential functions.   WORK ENVIRONMENT Office environment: This is an air-conditioned work environment where employees have desks or cubicles and work in a fixed location. The physical environment is usually comfortable, well-lit, and equipped with the necessary facilities and hardware. The company culture is a culture of teamwork, communication, continuous improvement, business casual, strategic, and goal-oriented. The working conditions are stable, predictable, and secure.    ENVIRONMENTAL POLICY ACIT is fully committed to minimizing the environmental impact of its operations, activities, and products. To achieve this, we adhere to all applicable environmental regulations and laws, prevent pollution, and continuously improve our environmental performance in all our global operations. This is possible through an Environmental Management System that provides a framework for setting and reviewing our environmental objectives and targets. We aim to identify and reduce any negative environmental impact our business activities may have.   PERSONAL PROTECTIVE EQUIPMENT REQUIREMENTS ASTM F–2412–2005, ANSI Z41–1999, or ANSI Z41–1991 rated safety toe shoes in specific areas. Clear ANSI Z87.1 safety-rated glasses in specific areas. Hearing protection in specific locations. Ability to compile with JSA in specific areas.   EXPORT COMPLIANCE DISCLAIMER This position includes access or potential access to ITAR and EAR (Export Administration Regulations) technical data. Therefore, candidates must qualify as US Persons, defined as US Citizens or Permanent Residents (Green Card Holders).   TRAVEL Travel is not required for this position.