What are the responsibilities and job description for the Account Manager position at Amphenol Communications Solutions?
Location: Santa Clara, California Department: Customer Service Posted: 02/05/2025 Location Name: Santa Clara
Wage Max: 104,400.00 Wage Min: 68,320.00
Position: Account Manager (HSIO Connectors)
Location: Santa Clara, CA
Amphenol High Speed Products Group is the market leader for high speed, high bandwidth electrical connectors for the Telecom/Datacom market (Mobile Networks, Storage, Servers, Routers, Switches, etc.). Our products help to enable the electronics revolution and remain a key enabler for all the major Tier 1 OEMs globally. We have design, sales, and manufacturing locations globally and are currently seeking an Account Manager to join our team located in Santa Clara, CA.
Summary
The Account Manager will focus on customer advocacy, being the voice of the customer into the organization as well as the voice of Amphenol out to the customer, taking care of critical customer needs, interfacing and building relationships with external customers and providing customer support to Product Managers, Product Specialists, and other internal staff. The ideal candidate will possess excellent verbal and written English skills and possess a team player attitude with the desire and capacity to learn. Due to the nature of this position, an outgoing and detail-oriented person who is able to work under pressure would be best suited. Performance will be measured based on established annual objectives, and as applicable, feedback from internal and external stakeholders.
Responsibilities
This individual will have responsibility for several key OEM/ODM customers worldwide within the High Speed IO Connector Business (HSIO). The position requires excellent communication skills with a substantial focus on customer care and marketing/business analysis.
The successful candidate will be skilled at working with a high level of detail and will be able to manage multiple tasks for customers in a time sensitive environment. Organizational skills and summarizing conclusions via data analysis is an important part of the position. To do so requires a good, working knowledge of Excel and PowerPoint and the ability to communicate effectively.
Amphenol Corporation is proud of our reputation as an excellent employer. Our main focus is to provide the highest level of support and responsiveness to both our employees and our customers, the world's largest technology companies. Amphenol Corporation offers the opportunity for career growth within a global organization. We believe that Amphenol Corporation is unique in that every employee, regardless of his or her position, has the ability to positively impact the business.
Amphenol is an "Equal Opportunity Employer" - Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity/National Origin
For additional company information please visit our website at https://www.amphenol-cs.com/
Wage Max: 104,400.00 Wage Min: 68,320.00
Position: Account Manager (HSIO Connectors)
Location: Santa Clara, CA
Amphenol High Speed Products Group is the market leader for high speed, high bandwidth electrical connectors for the Telecom/Datacom market (Mobile Networks, Storage, Servers, Routers, Switches, etc.). Our products help to enable the electronics revolution and remain a key enabler for all the major Tier 1 OEMs globally. We have design, sales, and manufacturing locations globally and are currently seeking an Account Manager to join our team located in Santa Clara, CA.
Summary
The Account Manager will focus on customer advocacy, being the voice of the customer into the organization as well as the voice of Amphenol out to the customer, taking care of critical customer needs, interfacing and building relationships with external customers and providing customer support to Product Managers, Product Specialists, and other internal staff. The ideal candidate will possess excellent verbal and written English skills and possess a team player attitude with the desire and capacity to learn. Due to the nature of this position, an outgoing and detail-oriented person who is able to work under pressure would be best suited. Performance will be measured based on established annual objectives, and as applicable, feedback from internal and external stakeholders.
Responsibilities
This individual will have responsibility for several key OEM/ODM customers worldwide within the High Speed IO Connector Business (HSIO). The position requires excellent communication skills with a substantial focus on customer care and marketing/business analysis.
- Knowing your customers and their projects/products, understanding customers' critical demand and business environment
- Supporting customer activities, resolving delivery, quality, inventory, and demand issues in an international and time sensitive environment
- Handling requests from different stakeholders (sales, customers, ODM/CMs, and production team from multiple sites globally) with a data driven and analytical approach
- Preparing monthly forecast for key accounts and providing forecast analysis
- Collaborating with sales and product managers on RFQ negotiations (preparing internal RFQ files and proposals), participating in live negotiations with customer with a focus on maximizing market share and margins
- Identifying customer market opportunities and developing market share objectives, working with sales, product management, and operations to achieve those objectives and resolve any shortfalls to the plan
- Create presentations to deliver to top management
- Travel as required by business need, up to 25%
The successful candidate will be skilled at working with a high level of detail and will be able to manage multiple tasks for customers in a time sensitive environment. Organizational skills and summarizing conclusions via data analysis is an important part of the position. To do so requires a good, working knowledge of Excel and PowerPoint and the ability to communicate effectively.
- BS Degree in Marketing, Business, or related area
- 3 years of experience in Marketing, Customer Service, Sales, Planning or Finance
- 1 years of experience working in an electronic components manufacturing environment
- Advanced PC Skills in MS Excel and PowerPoint. Working ability with V-lookups, Pivot Tables, and other more advanced excel skills
- Ability to travel as needed, up to 25%
Amphenol Corporation is proud of our reputation as an excellent employer. Our main focus is to provide the highest level of support and responsiveness to both our employees and our customers, the world's largest technology companies. Amphenol Corporation offers the opportunity for career growth within a global organization. We believe that Amphenol Corporation is unique in that every employee, regardless of his or her position, has the ability to positively impact the business.
Amphenol is an "Equal Opportunity Employer" - Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity/National Origin
For additional company information please visit our website at https://www.amphenol-cs.com/
Salary : $68,320 - $104,400
