Quality Manager

Location: Houston, Texas Posted: 4/23/2025 Location Name: AET

Wage: Depends on Experience

JOB TITLE: Quality Manager

DEPARTMENT: Quality

REPORTS TO: General Manager

Job Description Summary

The Quality Manager is a leadership position responsible for overseeing and ensuring the overall quality strategy, policies, and initiatives across the organization. The role involves establishing and maintaining robust quality management systems, leading a high-performing quality team, ensuring compliance with industry standards, and driving continuous improvement in all areas of the business. The Quality Manager will work closely with senior leadership, operations, and other departments to promote a culture of quality and drive operational excellence.

Knowledge/Skills

• Expertise in quality management tools and methodologies, including root cause analysis, CAPA, Pareto analysis, failure mode and effects analysis (FMEA), and statistical process control (SPC).
• Strong leadership and team management skills, with the ability to inspire and develop teams.
• Excellent communication skills, with the ability to effectively communicate quality objectives and metrics to senior management and other stakeholders.
• Detail-oriented with a strong focus on process improvement and operational efficiency.
• In-depth knowledge of regulatory requirements and standards relevant to the industry (e.g., ISO 9001, CE, ATEX Directives).
• Strong project management skills with the ability to manage multiple initiatives and deadlines.
  
  

Qualifications – Education/Experience

• Education:
• Bachelor’s degree in Industrial Engineering, Quality Management, Manufacturing, or a related field. Advanced degree (MBA, Master’s, or equivalent work experience) is a plus.
• Experience:
• Minimum of 5-10 years of experience in quality management, or manufacturing processes administration; with at least 3 years in a leadership role within a manufacturing or similar regulated industry.
• Proven experience in implementing and maintaining Quality Management Systems (QMS), including ISO, Six Sigma, GMP, or other relevant certifications.
• Strong experience in leading continuous improvement initiatives and managing cross-functional teams.
  
  

Duties/Responsibilities: (Position Specific)

• Quality Strategy & Leadership:
• Develop, implement, and maintain a comprehensive quality strategy aligned with organizational goals.
• Lead the quality team in the establishment and execution of quality management processes across the company.
• Act as a champion for quality, ensuring that it is integrated into the organization's culture, business processes, and day-to-day activities.
• Quality Management Systems (QMS):
• Oversee the development, implementation, and maintenance of a quality management system (QMS) that meets industry standards (e.g., ISO 9001, GMP, Six Sigma).
• Ensure that the QMS remains effective and compliant with all applicable regulatory requirements and internal policies. Regularly review and update quality policies and procedures to reflect changes in industry regulations and best practices
• Continuous Improvement:
• Lead continuous improvement initiatives, utilizing methodologies like Lean, Six Sigma, and root cause analysis to identify opportunities for process optimization and cost reduction.
• Implement corrective and preventive actions (CAPA) to address quality issues and minimize future risks.
• Foster a culture of ongoing improvement by promoting employee involvement in quality-related initiatives.
• Compliance & Risk Management:
• Ensure full compliance with regulatory standards, certifications, and industry guidelines (e.g., ISO, CE marking, ATEX Directives, etc.).
• Develop and implement risk management processes to proactively identify and mitigate potential quality risks across products and services.
• Prepare and manage audits, inspections, and certifications to ensure the organization meets quality standards.
• Team Development & Collaboration:
• Build, develop, and manage a high-performing quality team, providing leadership, mentorship, and training to ensure the team’s success.
• Collaborate with cross-functional teams including R&D, Operations, Supply Chain, and Customer Service to address quality concerns and enhance product quality.
• Ensure that quality metrics are aligned with business goals and are communicated clearly to senior leadership and operational teams.
• Reporting & Metrics:
• Establish key quality performance indicators (KPIs) and monitor metrics such as defect rates, customer satisfaction, product returns, and compliance scores.
• Regularly report on quality performance, trends, and improvement initiatives to senior leadership and stakeholders.
• Ensure thorough documentation and tracking of quality-related data for analysis and compliance.
• Supplier Quality Management:
• Manage the supplier quality management program to ensure the supply chain delivers high-quality raw materials and components.
• Work closely with suppliers to improve product quality and resolve quality-related issues as they arise.
  
  

Physical/Environmental Requirements

• Office on-site manufacturing facility.
• Domestic and international travel to engage with customers and audit suppliers.
• The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk, hear, sit, stand; walk; and use hands to finger, handle, or feel. The employee must be able to lift and/or move up to 50 pounds on occasion.
  
  

Security Access

• Must be capable of holding US Security Clearance