Insurance Department Manager

AmpianHR is the premier Professional Employer Organization (PEO). We understand the pain points of starting and running a business, especially on the administrative side. Which is why we’ve created custom solutions for our clients and their employees. We provide services for businesses in over 40 states and take pride in helping our clients GROW and succeed. We are at the apex of the “J Curve” of our growth trajectory and currently expanding our Benefits Team.

 We are currently looking for an Insurance Department Manager to help establish our benefits platforms as one of the key reasons our clients love working with us.

Mission:

The mission for this role is to oversee and grow the benefits/insurance department programs as revenue-generating operations, enabling the department to scale and meet internal and client needs.

Key Responsibilities: 

• Grow the health plan participation through strengthening new and existing broker relationships and programs.
• Improve health plan utilization by identifying areas of risk and establishing creative solutions for customers and clients
• Improve the Net Promoter Score of the health plan through face-to-face interactions with clients and brokers, improvements to plan offerings etc.
• Provide leadership and motivation to the team.
• Ensure the department meets key performance indicators (KPIs) and priorities.
• Utilize financial and profitability expertise to manage department budgets and financial goals.
• Leverage expertise with benefit platforms to identify areas for improvement and efficiency gains as well as to improve overall satisfaction with benefit programs.
• Display persuasive communication skills and diplomacy in working with clients, plan participants and broker relationships.
• Engage in effective and clear communication with all stakeholders.

Competencies:

1. Proven experience in growing and building departments.
2. Leadership skills and the ability to motivate a team.
3. Tech-savvy with strong benefit platform experience.
4. Expertise in financials and profitability.
5. Ability to build and maintain relationships.
6. Expertise in benefit plan design and understanding of benefits.
7. Persuasive and diplomatic communication skills.
8. Ability to perform to KPIs and priorities. 

Qualifications:

• Minimum 5 year’s experience leading a benefits department or brokerage
• Previous sales / account management experience
• Demonstrated history of achieving growth KPI’s and priorities.