MEDICAL RECORDS CLERK/GREETER

Description

Why work for Ampla Health?   23610

Ampla Health provides the individuals and communities we serve with high quality, comprehensive, community health care that is accessible to all and culturally and linguistically appropriate.

• Great Benefits including Medical, Dental, and Vision
• 4 weeks paid time off to start.
• 9 paid holidays
• 401k and profit sharing
• Full time, Monday to Friday
• Great work/home life balance

GENERAL PURPOSE: Medical Records Clerk/ Greeter 

Medical Receptionist/Greeter is responsible for providing assistance to patients on the telephone and at the front entrance or desk, and providing patient screening for Covid symptoms (fever, illness, cough) and questionnaire’s.

MAIN RESPONSIBILITIES & DUTIES: Medical Records Clerk/ Greeter 

1. Assists patients calling or visiting the clinic

1. Greets patients and visitors at the entrance of the clinic
2. Provides assistance to patients and others contacting the clinic by telephone; may provide direct assistance, or take messages and direct calls to the appropriate party
3. Complete Covid screening questionnaires.
4. Assist patients with appointments for patients calling in or walking into the clinic.
5. Take patient temperatures and provide Personal Protective Masks.

1. Keeps inventory of PPE supplies used at the front desk and patient lobby; notify supervisor if reordering is necessary to maintain appropriate PPE inventory level
2. Monitors the cleanliness and sanitation of the patient lobby at all times.

1. Other duties as assigned by Supervisor

QUALITIES &CHARACTERISTICS: Medical Records Clerk/ Greeter 

1. Maintains a professional relationship and positive attitude with co-workers, the public, patients and all Ampla Health’s staff, Board of Directors and vendors
2. Maintains the highest professional ethics and is honest in dealing with people; is a model for all employees through his/her actions
3. Strives to learn more and is receptive to new challenges and opportunities
4. Displays enthusiasm toward the work and the mission of Ampla Health

PROFESSIONAL KNOWLEDGE, SKILLS & ABLITIES: Medical Records Clerk/ Greeter 

1. High School Diploma or GED required
2. Ability to use Microsoft Word for basic correspondence
3. Ability to type a minimum of 40 WPM
4. Must be able to use a calculator
5. Bilingual (English/Spanish) (English/Punjabi) (English/Hmong) preferred but not required
6. Ability to adapt to specific environment and duties
7. Demonstrate clear knowledge of Ampla Health’s clinic structure, standards, procedures and protocols

COMMUNICATIONS SKILLS: Medical Records Clerk/ Greeter 

1. Must have neat and legible handwriting
2. Must be able to interact with patients courteously and calmly
3. Ability to communicate well with the public

WORKING CONDITIONS & PHYSICAL REQUIREMENTS: Medical Records Clerk/ Greeter 

Work well with patients in a generally comfortable office environment. Employees must possess the following physical requirements:

1. Must be able to hear and communicate with clients and staff on telephone and those who are served in person, and speak clearly in order to communicate information to clients and staff
2. Must be able to lift up to 40 pounds and push up to 100 pounds (on wheels)
3. Must have vision which is adequate to read memo’s, computer screen, registration forms and other clinic documents
4. Must have high manual dexterity
5. Able to reach above shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn
6. May be exposed to contagious/infectious diseases

Qualifications

GENERAL PURPOSE:

Medical Receptionist/Greeter is responsible for providing assistance to patients on the telephone and at the front entrance or desk, and providing patient screening for Covid symptoms (fever, illness, cough) and questionnaire’s.

MAIN RESPONSIBILITIES & DUTIES:

1. Assists patients calling or visiting the clinic

1. Greets patients and visitors at the entrance of the clinic
2. Provides assistance to patients and others contacting the clinic by telephone; may provide direct assistance, or take messages and direct calls to the appropriate party
3. Complete Covid screening questionnaires.
4. Assist patients with appointments for patients calling in or walking into the clinic.
5. Take patient temperatures and provide Personal Protective Masks.

1. Keeps inventory of PPE supplies used at the front desk and patient lobby; notify supervisor if reordering is necessary to maintain appropriate PPE inventory level
2. Monitors the cleanliness and sanitation of the patient lobby at all times.

1. Other duties as assigned by Supervisor

QUALITIES &CHARACTERISTICS

1. Maintains a professional relationship and positive attitude with co-workers, the public, patients and all Ampla Health’s staff, Board of Directors and vendors
2. Maintains the highest professional ethics and is honest in dealing with people; is a model for all employees through his/her actions
3. Strives to learn more and is receptive to new challenges and opportunities
4. Displays enthusiasm toward the work and the mission of Ampla Health

PROFESSIONAL KNOWLEDGE, SKILLS & ABLITIES

1. High School Diploma or GED required
2. Ability to use Microsoft Word for basic correspondence
3. Ability to type a minimum of 40 WPM
4. Must be able to use a calculator
5. Bilingual (English/Spanish) (English/Punjabi) (English/Hmong) preferred but not required
6. Ability to adapt to specific environment and duties
7. Demonstrate clear knowledge of Ampla Health’s clinic structure, standards, procedures and protocols

COMMUNICATIONS SKILLS

1. Must have neat and legible handwriting
2. Must be able to interact with patients courteously and calmly
3. Ability to communicate well with the public

WORKING CONDITIONS & PHYSICAL REQUIREMENTS

Work well with patients in a generally comfortable office environment. Employees must possess the following physical requirements:

1. Must be able to hear and communicate with clients and staff on telephone and those who are served in person, and speak clearly in order to communicate information to clients and staff
2. Must be able to lift up to 40 pounds and push up to 100 pounds (on wheels)
3. Must have vision which is adequate to read memo’s, computer screen, registration forms and other clinic documents
4. Must have high manual dexterity
5. Able to reach above shoulder level to work, must be able to bend, squat and sit, stand, stoop, crouch, reach, kneel, twist/turn
6. May be exposed to contagious/infectious diseases

Salary : $18 - $24