Technical Product Associate

Who We Are

ampliFI provides fully outsourced, customized credit and debit card loyalty programs exclusively focused on banks and credit unions nationwide. For almost two decades, we have delivered compelling rewards programs, unique earn and burn opportunities and card-linked programs to leverage merchant funded offers. Here at ampliFI, we are always looking for more great people to be a part of the relentless pursuit of excellence in everything we do. Our core values are Integrity, Curiosity, and Advocacy for our clients. We are looking for a Technical Product Associate (APM – Associate Product Manager). This role is a hybrid work arrangement that requires working onsite two days a week in our corporate office located in Naperville, IL 60563.

What You Will Do

We are looking for a Technical Product Associate (APM – Associate Product Manager) who is passionate about building products that customers love. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy. The Technical Product Associate plays a crucial role in supporting the product development lifecycle, focusing on the technical aspects of product creation and ensuring alignment with business goals and user needs.

How You Will Contribute

• Assist in gathering, evaluating, and defining product requirements and specifications, with a focus on technical feasibility.
• Support the development of technical documentation, including use cases, wireframes, and technical specifications.
• Collaborate with engineering teams to ensure technical solutions meet product requirements and adhere to industry standards.
• Assist in testing and quality assurance activities, identifying and resolving technical issues.
• Participate in the development of product roadmaps and timelines, ensuring technical feasibility and alignment with business goals.
• Have a strong understanding of customer experience, identify, and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.
• Be the custodian for the new technology repository of business rules to ensure reusability and scalability so that we build functionality once and launch globally.
• Assist in the planning, execution, and monitoring of product development projects, ensuring timely delivery and adherence to budgets and timelines.
• Contribute to the development and maintenance of project documentation and reporting.
• Contribute to the creation of product training materials and documentation for internal and external stakeholders.
• Developing written requirements and assisting in creating/validating mockups, managing their iteration through the design and testing process.
• Tracks the progress of projects and compiles status reports for senior management.
• Define and implement an API integration strategy allowing us to expand our feature set.
• Work closely with engineering teams to deliver with quick time-to-market and optimal resources.
• Act as a product evangelist to build awareness and understanding.
  
  

The Expertise You Bring

• 2 years of product management experience, preferably consumer and user experience focused. Demonstrated success defining and launching excellent products.
• Strong problem solving, analytic, and decision-making skills. Able to interpret data and trends, diagnose problems, and formulate effective actions plans to resolve issues.
• High attention to detail and the ability to effectively manage multiple projects at a time. Successfully able to meet deadlines.
• Adept in Agile development methodologies.
• Basic understanding of software development principles and methodologies.
• Familiarity with relevant technologies and platforms (e.g., programming languages, databases, APIs).
• Experience with data analysis and reporting tools.
  
  

Competencies

• Curiosity to learn. Should be a knowledge seeker and have a growth mindset.
• Translating business to technical requirements.
• Secure and compare information from different sources to prioritize features.
• Understanding of UX and SaaS products.
  
  

Soft Skills:

• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Problem-solving and critical thinking skills.
  
  

Nice to Have:

• Credit card/Loyalty experience.
• Experience in fintech/launching digital products.
• Some experience in product development or engineering roles is preferred.
• Financial services/payments, ecommerce, and mobile commerce industry experience a strong plus.
  
  

Travel Requirements: 10% - 20%

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers and smartphones.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Frequently required to sit and stand.
• Required to use hands to handle or feel objects, tools or controls.
• Visual acuity and manual dexterity are required such as using software and a laptop computer.
  
  

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions.

What We Offer

• Competitive salary
• Medical, Dental, Vision Benefits
• 401(k) and 401(k) Employer Match
• Employer Funded Insurance, Short & Long Term Disability
• Voluntary Café plans for insurance including voluntary life , accident, hospital, and critical care
• Voluntary Café Plans including parking and transit
• Flexible work hours in a hybrid environment.
• Opportunities for professional development and growth.
• Paid Time Off including holiday, vacation and personal time
• Parental Leave
• Employee Assistance Programs
• Snacks and a Gym onsite
  
  

The compensation range listed below represents the potential salary for this role at the time of posting. However, the final salary may be higher or lower than the stated range, and this range may be adjusted in the future. An employee’s placement within the salary range will depend on various factors, including but not limited to: relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any applicable collective bargaining agreements, and the needs of the business or organization. The salary range for this role is $55,000 to $70,000.

ampliFI Loyalty Solutions embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are the better our company will be.