What are the responsibilities and job description for the Client Relations Associate - Entry Level position at Amplified Connections, Inc.?
We are looking for a motivated and customer-focused Client Relations Associate to join our dynamic team! This entry-level position is perfect for individuals who are passionate about building strong client relationships, providing exceptional service, and growing professionally in a fast-paced, client-centric environment. If you’re eager to make a real impact and take the next step in your career, this is the perfect opportunity for you!
As a Client Relations Associate, you’ll play a key role in ensuring that our clients receive the best possible service, fostering long-term relationships, and helping to ensure the success of our clients' campaigns and initiatives.
Key Responsibilities:
Client Support: Serve as a main point of contact for clients, addressing inquiries, resolving issues, and ensuring their needs are met with professionalism and efficiency.
Relationship Building: Develop and maintain strong, positive relationships with clients by offering excellent service and consistently exceeding expectations.
Campaign Management Support: Assist in the execution and monitoring of client campaigns, ensuring all objectives and deadlines are met.
Reporting & Tracking: Collect and organize data on client interactions, feedback, and campaign performance. Provide insights to improve client satisfaction.
Communication: Keep clients informed on campaign progress, project status, and any updates or changes. Be proactive in reaching out to ensure clients are always in the loop.
Client Onboarding: Assist in onboarding new clients, ensuring a smooth transition and positive experience as they begin working with our team.
Collaboration: Work with cross-functional teams including sales, marketing, and customer service to deliver exceptional service to clients.
Feedback Collection: Gather client feedback to improve service quality and help drive future improvements.
Qualifications:
Strong Communication Skills: Excellent verbal and written communication abilities to engage with clients and team members effectively.
Customer-Focused Mindset: A passion for helping clients and ensuring their satisfaction.
Problem-Solving Skills: Ability to quickly address client issues and find creative solutions to meet their needs.
Team Player: Collaborative attitude, with a willingness to work with different teams to ensure client success.
Attention to Detail: Ability to manage multiple tasks, track progress, and maintain accurate records.
Time Management Skills: Comfortable working in a fast-paced environment with deadlines and managing multiple priorities.
Motivated & Eager to Learn: A proactive, enthusiastic attitude with the desire to grow within the company.
Adaptability: Ability to handle changes in client needs and expectations with flexibility.
Why You’ll Love This Role:
Career Growth: Clear opportunities for advancement within the company.
Comprehensive Training: Receive ongoing training to help you develop professionally in client relations and other business areas.
Dynamic Work Environment: Work in a fast-paced and supportive environment that fosters innovation and growth.
Hands-on Experience: Gain valuable experience in client relations, campaign management, and communication.
Positive Team Culture: Join a team that values collaboration, mutual respect, and hard work.
Benefits:
Competitive Pay with performance-based incentives.
Career Advancement Opportunities and professional development.
Healthcare & Mental Health Benefits (for eligible employees).
Team Building Activities and company events.
Employee Referral Bonuses.
Salary : $35,000 - $55,000
