What are the responsibilities and job description for the Client Service Representative – Entry Level – Immediate Hire position at Amplified Connections Inc?
We are looking for a motivated and enthusiastic Client Service Representative to join our team! This entry-level position is perfect for individuals eager to start their career in customer service and build strong skills in client relations. As a Client Service Representative, you will play a crucial role in ensuring client satisfaction while contributing to our overall business success.
Key Responsibilities:
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Key Responsibilities:
- Client Interaction: Serve as the first point of contact for clients, addressing inquiries and providing accurate information about our products and services
- Problem Resolution: Help clients resolve issues effectively, ensuring a positive and seamless experience
- Account Management: Maintain accurate and confidential client records and databases
- Team Collaboration: Collaborate with other departments to ensure smooth communication and efficient service delivery
- Feedback Collection: Gather client feedback to offer insights that will help improve service quality and enhance customer satisfaction
- Education: High School Diploma or GED required; an associate’s or bachelor’s degree is a plus
- Experience: No prior experience required—this position is ideal for recent graduates or individuals eager to learn
- Communication Skills: Excellent verbal and written communication skills with a friendly and professional demeanor
- Interpersonal Skills: Strong ability to build relationships with clients and team members
- Detail-Oriented: Ability to multitask while maintaining attention to detail
- Tech-Savvy: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); CRM experience is a plus
- Comprehensive Training: Full training to set you up for success in the role and beyond
- Career Growth: Opportunities for professional development and advancement within the company
- Supportive Environment: A positive and collaborative workplace where your contributions are recognized and valued
- Competitive Compensation: Base salary with performance-based incentives to reward your hard work
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