What are the responsibilities and job description for the Entry-Level Customer Service Associate position at Amplified Connections, Inc.?
We are looking for a motivated and customer-focused Entry-Level Customer Service Associate to join our growing team. This role is perfect for individuals who enjoy helping others, problem-solving, and building relationships. As a Customer Service Associate, you will be the face of our company, ensuring customers receive exceptional service and support.
Key Responsibilities:
- Provide friendly and professional customer interactions to enhance the customer experience.
- Address customer inquiries, resolve issues, and provide product or service recommendations.
- Maintain knowledge of products and services to effectively assist customers.
- Work closely with the sales and marketing teams to support promotional efforts.
- Assist with customer retention efforts by ensuring satisfaction and follow-ups.
- Maintain accurate customer records and handle basic administrative tasks.
- Represent the company and its clients with professionalism and enthusiasm.
Benefits of the Customer Service Associate Position:
- Comprehensive training program with hands-on mentorship.
- Opportunities for career advancement into leadership roles.
- Competitive compensation with performance-based incentives.
- A positive and team-oriented work environment.
- Valuable experience in customer service, sales, and marketing.
Qualifications:
- Previous customer service, retail, hospitality, or sales experience is a plus but not required.
- Strong communication skills and a customer-first attitude.
- Ability to multi-task, problem-solve, and work well under pressure.
- A team player with a positive, adaptable mindset.
- Willingness to learn and grow within the company.
- Availability for flexible scheduling, including weekends if needed.
If you are a people-person looking for a rewarding entry-level opportunity with room for growth, apply today!
Salary : $35,000 - $55,000
