Sales Representative

All recruiting efforts are handled by our regional team out of Waco, Texas, and applications must be submitted electronically. For compliance reasons, we do not accept hard-copy applications. As a healthcare organization, we kindly ask that you do not contact or visit the local Miracle-Ear store so that our team can prioritize customer confidentiality. 

Miracle-Ear, part of Amplifon, the global leader in retail hearing solutions, is expanding its team of Hearing Care Professionals.As part of your journey, we offer a comprehensive, paid training program and apprenticeship to help you grow from Sales Consultant in Training to Hearing Care Professional. No prior experience in hearing healthcare is required. 

This is a rewarding, consultative, sales opportunity with a high earning potential, all while making a difference in people’s lives. You’re not just joining a company – you’re working towards a purpose by helping people rediscover all the emotions of sound. 

At Miracle-Ear, we believe that people are the most important component of our success. Through a commitment to continuous training and professional development, we empower our people to build rewarding careers and become leaders in the industry. 

Responsibilities: 

Manage the customer journey by 

• Administering comprehensive hearing evaluations, educating on the effects of hearing loss, and providing quality after-care services. 
• Offering personalized customer consultations on hearing solutions to fit every unique need and lifestyle. 
• Guiding the customer through device fitting and demonstration, while educating them on the importance of hearing health. 

Promote hearing health awareness and integrity through 

• Community outreach events and partnership engagement. 
• Ensuring data accuracy and privacy by maintaining customer records and compliance with all protected customer healthcare data. 
• Staying current on industry trends and maintaining professional credentials through continuous education and networking. 

Lead sales of hearing aids and accessories in 

• Contributing to individual and office revenue goals. 
• Driving local engagement by supporting marketing initiatives and managing special events. 
• Partnering with the Front Office Associate to ensure a seamless customer experience, effective schedule management and store operations. 

Qualifications: 

• High school diploma or equivalent 
• 2-4 years of direct selling experience in a metrics-based sales role, focused on customer experience
• Adaptable and eager to learn a new skillset and industry 
• Confident, attentive, empathetic, and solution oriented 
• Computer proficiency in Microsoft Office, Windows, CRM, and POS Systems 

What We Offer: 

• Training base pay of $40,000, with average 1^st year earnings of $70,000-$85,000
• Once licensed, commission potential 100K annually 
• Work-life balance, standard business hours 
• Continuous training, development & support – as a new hire, you will attend a 2 week, all expenses paid training in Waco, TX 
• Brand recognition, we’re at the top of our industry! 
• Medical, Dental, Vision, Life Insurance, Health Savings Account, 401K with company match 
• Paid Time Off, Paid Holidays, Volunteer Time Off 

About us: 

For over 75 years, Miracle-Ear has led the way in innovation and customer service, helping over 50 million people with hearing loss. With 1,500 franchised and corporately owned retail clinics across the United States, we’ve developed a deep understanding of how to care for customer needs and take pride in improving every customers quality of life. 

Through the Miracle-Ear Foundation, we give back to the local communities we serve, with a portion of every hearing aid sold helping someone in need. Fostering a culture of belonging allows us to deliver on our promise of helping millions of diverse customers rediscover all the emotions of sound. 

Our parent company, Amplifon, is the global leader in the retail hearing aid industry, operating nearly 10,000 clinics in 29 countries worldwide. In recognition of our commitment to empowering people, we are thrilled to announce that Amplifon has been honored as a "Top Employer 2024" across Europe, the United States, Canada, and New Zealand by the Top Employers Institute. 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. 

#MiracleEar 

#SalesTrainee