Talent Acquisition Specialist

Miracle-Ear, part of Amplifon Americas, a world leader in hearing care, has a strong demand for diverse, authentic, and dynamic talent to join our team as a Talent Acquisition Specialist supporting our Miracle-Ear Flagship business unit.

In this role, you will provide full-cycle recruitment for critical customer-facing positions in our retail stores and Miracle-Ear Call Center. You will play an important role in supporting our recruiting strategy and growth goals across the US, while enhancing our brand awareness efforts. You will be the ‘face’ of recruiting to a variety of hiring managers, field leadership, and industry talent.

This is a hybrid role with a requirement to be based in the Waco, TX area.

Responsibilities:

• Facilitate the end-to-end recruitment process through a standardized company approach.
• Collaborate with hiring managers to determine role requirements and align on hiring strategy.
• Manage job postings effectively through an internal ATS, external job boards and social media.
• Review passive and active candidates through a variety of sourcing channels.
• Conduct pre-screening interviews, present qualified candidates to hiring managers and coordinate interviews on their behalf.
• Negotiate and extend job offers that align with Miracle-Ear’s compensation philosophy.
• Manage pre-employment standards and pre-onboarding activities.
• Create a positive candidate and hiring manager experience through timely communications and follow-up.
• Promote brand awareness through social media, industry functions, and career events.
• Maintain accurate and consistent documentation, ensuring compliance with company policy and employment law.

Education and Experience:

• A minimum of 2-4 years of progressive corporate recruiting experience is required
• A Bachelor’s Degree in Human Resources, Psychology, or equivalent preferred
• Experience with Microsoft Office, LinkedIn Recruiter, and Applicant Tracking Systems preferred

Required Skills: 

• Ability to recruit a broad range of healthcare-based retail and call center positions
• Strong organizational skills with the capability to manage many priorities and stakeholders
• Excellent interpersonal and customer service skills
• Agile workstyle, with the flexibility and positivity to adapt to changing needs
• Excellent time management skills with a proven ability to meet deadlines
• Ability to take initiative, with a solutions-focused mindset
• Motivated to meet individual and team goals

Benefits Offered:

• Medical, Dental, Vision, Life Insurance, Health Savings Account, 401K with company match
• Paid Time Off, Paid Holidays, Volunteer Time Off

For over 75 years, Miracle-Ear has led the way in innovation and customer service, helping over 50 million people with hearing loss. With 1,500 franchised and corporately owned retail clinics across the United States, we’ve developed a deep understanding of how to care for customer needs and take pride in improving every customers quality of life. Through the Miracle-Ear Foundation, we give back to the local communities we serve, with a portion of every hearing aid sold helping someone in need. 

Our parent company, Amplifon, is the global leader in the retail hearing aid industry, operating nearly 10,000 clinics in 29 countries worldwide. In recognition of our commitment to empowering people, we are thrilled to announce that Amplifon has been honored as a "Top Employer 2024" across Europe, the United States, Canada, and New Zealand by the Top Employers Institute.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

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