What are the responsibilities and job description for the Front Desk Agent position at Amplify Chiropractic And Wellness?
Job Summary
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong administrative skills, proficiency in computerized systems, and the ability to manage multiple tasks efficiently. The main purpose is to answer the phone and schedule patients when they call.
Duties
- Greet and welcome guests upon arrival with a friendly demeanor.
- Manage check-in and check-out processes efficiently, ensuring a smooth experience for all guests.
- Handle reservations, cancellations, and modifications using computerized systems.
- Respond to guest inquiries and provide information about hotel services and local attractions.
- Maintain accurate records of guest information and transactions through effective filing and data entry.
- Assist with administrative tasks such as managing emails, scheduling appointments, and maintaining office supplies.
- Utilize Google Suite for document creation, communication, and collaboration with team members.
- Demonstrate excellent time management skills to prioritize tasks effectively in a fast-paced environment.
- Proofread documents for accuracy before distribution or filing.
- Ensure the front desk area is clean, organized, and well-maintained at all times.
Requirements
- Previous experience in customer service or front desk operations is preferred.
- Strong organizational skills with attention to detail in administrative tasks.
- Proficiency in using computerized systems; familiarity with hotel management software is a plus.
- Excellent communication skills, both verbal and written.
- Ability to work independently as well as part of a team in a dynamic environment.
- Strong time management skills to handle multiple responsibilities efficiently.
- Must possess a positive attitude and demonstrate professionalism at all times.
If you are passionate about providing outstanding service and have the skills necessary to excel in this role, we encourage you to apply for the Front Desk Agent position today!
Job Type: Part-time
Pay: $18.44 - $18.96 per hour
Expected hours: 20 per week
Schedule:
- Morning shift
Work Location: In person
Salary : $18 - $19