What are the responsibilities and job description for the Operations Coordinator position at Amplify People?
Company Overview
We are partnering with a leading Custom Integration Technology Company based in Oklahoma City, OK. This company delivers smart home technology to homes and small businesses that make life easier, safer, and more enjoyable. Their mission is to change the way people enjoy the spaces that they live, work, and play in. . Their mission is rooted in providing an unmatched client experience through thoughtful design, expert installation, and personalized service.
Why Join Us?
This is more than just a job—it’s a chance to be part of something meaningful. At this integrator, your role will support both internal teams and valued clients, helping to create an exceptional experience on every level.
The Operations Coordinator plays a vital role in ensuring the smooth day-to-day operations of the company while delivering concierge-level support to clients. You’ll manage vendor relationships, purchasing, and administrative workflows, while also acting as the go-to support resource for the sales team. You will also be the dedicated point of contact for clients enrolled in the company’s support plan—helping them feel cared for, connected, and well-informed.
Key Responsibilities
Procurement & Vendor Coordination
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We are partnering with a leading Custom Integration Technology Company based in Oklahoma City, OK. This company delivers smart home technology to homes and small businesses that make life easier, safer, and more enjoyable. Their mission is to change the way people enjoy the spaces that they live, work, and play in. . Their mission is rooted in providing an unmatched client experience through thoughtful design, expert installation, and personalized service.
Why Join Us?
This is more than just a job—it’s a chance to be part of something meaningful. At this integrator, your role will support both internal teams and valued clients, helping to create an exceptional experience on every level.
- Work-Life Balance:Though the company does have an on-call rotation, unlike other integrators, this company genuinely values your time. They do not schedule installations on weekends or after normal business hours
- Collaborative, Supportive Culture: You’ll be part of a communicative, respectful, and team-oriented environment
- Collaborative, Supportive Culture: You’ll be part of a communicative, respectful, and team-oriented environment
- Learn from Industry Veterans: The office and sales teams are tenured and bring years of custom integration expertise. You’ll have daily access to experienced professionals who are eager to support your development
- Make an Impact: Your efforts in coordinating operations, supporting sales, and providing white-glove client service directly contribute to the company’s success
- Client-Centered Mission: This integrator doesn’t just install technology—they enhance lives. You’ll play a key role in maintaining the premium experience that keeps clients coming back
- Growth Potential: Whether your future lies in operations, project coordination, or client management, this role provides a foundation for long-term growth
The Operations Coordinator plays a vital role in ensuring the smooth day-to-day operations of the company while delivering concierge-level support to clients. You’ll manage vendor relationships, purchasing, and administrative workflows, while also acting as the go-to support resource for the sales team. You will also be the dedicated point of contact for clients enrolled in the company’s support plan—helping them feel cared for, connected, and well-informed.
Key Responsibilities
Procurement & Vendor Coordination
- Communicate with vendors and suppliers to manage product orders, availability, and shipping logistics
- Issue, track, and reconcile purchase orders, invoices, and receipts
- Maintain clear documentation and organized digital records for all procurement activities
- Partner with the sales team to assist with proposals, quotes, product sourcing, and order follow-through
- Track sales pipeline progress and ensure the necessary materials and information are prepared for upcoming projects
- Support cross-department communication to align sales and operations
- Serve as the dedicated concierge for support plan clients—managing renewals, service appointments, and proactive communication
- Respond to client inquiries with professionalism, empathy, and a solutions-focused mindset
- Maintain updated records of support interactions, system warranties, and service notes
- Support internal administrative needs such as scheduling, documentation, and office coordination
- Manage expense entry, vendor follow-up, and purchase tracking
- Contribute to process improvements that support efficiency, accuracy, and client satisfaction
- 2 years of experience in office administration, purchasing, customer service, or sales support
- Experience in the AV, construction, or home technology industry is a plus
- Strong attention to detail with the ability to manage multiple tasks and deadlines simultaneously
- Excellent verbal and written communication skills
- Comfortable with Microsoft Office, Google Workspace, and CRM/project management tools
- Friendly, polished, and team-oriented with a proactive approach to solving problems
- Health, Dental, and Vision Insurance
- Generous time off benefits
- 401(k) Retirement Savings with Company Match
- Company Events & Team Culture Initiatives
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Salary : $22 - $28
