Amplitude is hiring: Sr Manager Technical Writing San Francisco, CA in City of A

Amplitude is a leading digital analytics platform that helps companies unlock the power of their products. More than 3,500 customers, including Atlassian, Jersey Mike’s, NBCUniversal, Shopify, and Under Armour, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth.

As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.

Amplitude’s Commitment to Diversity Equity & Inclusion (DEI) : Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.

About The Role & Team

As the Technical Writing Senior Manager at Amplitude, you'll lead our technical documentation efforts in a hybrid role as a writer / manager and play a key role in setting the vision and strategy for documentation across the company.

You'll collaborate with product, engineering, design teams, customer success, and other teams across the company to create clear, user-focused documentation that enhances the customer experience and supports our technical audience.

This role offers the unique opportunity to build and grow a high-impact team from the ground up, ensuring our documentation scales with the company’s growth. Your leadership will set the foundation for a culture of excellence in technical writing and knowledge-sharing.

As a Technical Writing Senior Manager, you will :

• Lead and manage the technical writing team, starting with one writer, and grow the team over time.
• Be an active contributor to Amplitude’s documentation while the team scales.
• Define and execute the vision and strategy for user-focused, scalable documentation at Amplitude.
• Establish and maintain best practices, tools, and processes for technical documentation.
• Ensure documentation aligns with customer needs and supports both technical and non-technical audiences.

You'll be a great addition to the team if you have :

At a minimum, you need to have :

Who We Are

The Company : Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work : we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view.

The Product : Amplitude is a digital analytics platform—we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We’re super proud of what we’ve built and continue to expand : a platform that empowers companies to thrive in the digital era.

We care about the well-being of our team : We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers.

Some of our benefit programs include :

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

This role is eligible for equity, benefits and other forms of compensation.

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