What are the responsibilities and job description for the CSR - CUSTOMER SERVICE REP position at Ampronix, LLC.?
Customer Service Representative
About Ampronix, LLC.
Founded in 1982 and currently selling to 138 countries, Ampronix, LLC. specializes in medical imaging equipment solutions, service, and repair. We are a registered ISO and ESD company located in Irvine, CA.
We are a dedicated team that works together for the common goal of quality, service, innovation, and technology. Many of our employees have long tenures and have been with us since we opened! Our company culture is professional and team-spirited, and we enjoy having fun in the process. Everyone is treated with respect and admiration.
The Role
We are looking for a representative to deliver world-class customer support and build customer satisfaction. This is a full-time onsite position for a professional who enjoys teamwork, communicating with all departments, problem-solving, and the ability to learn quickly.
Responsibilities
- Provide great customer service and follow-up
- Positive attitude
- Assisting with business development processes and sales team
- Research, data entry, and updating website data and contents
- Customer Relations and follow-up with inactive customers
- Assisting with Sales and providing support for the team
- Knowledge of sales is a plus
Competencies
- Professional demeanor
- Proficient with Microsoft Office (Word, Excel, Outlook)
- Ability to multi-task and prioritize the workload
- Courteous, patient, and works well with multiple departments
- Preferably one to two years of office and/or customer service and/or admin experience
- Customer service knowledge and skills are required, one to two years
- Sales experience is a plus
Benefits
Medical
Dental
Vision
Employer paid Life/AD&D
Voluntary Life/AD&D
401(k)
401(k) Match
Pet Insurance
Vacation
Sick
Holidays
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or another legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments, or training.
As a registered ISO and ESD company seeking dedicated team members, working for the common goal of continuous quality and service.
Please go to Ampronix.com to learn more about our Company. Thank you and we look forward to hearing from you!
Salary : $23 - $25
