Demo

Program Manager

AMR Management Services
Lansing, MI Remote Full Time
POSTED ON 3/8/2025
AVAILABLE BEFORE 6/4/2025

Responsibilities

  • Ensures that programs, activities, and services needed to fulfill the service agreement are performed to meet AMR’s obligations.
  • Serves as primary staff liaison to assigned committees and assists them in executing their goals and objectives. Committee responsibilities include scheduling / coordinating meetings, drafting agendas in collaboration with committee chair, taking minutes and following up on action items.
  • Manages all aspects of podcasts and webinars in coordination with committee chairs.
  • Manage Association website - update content, contribute to content creation, answer inquiries, ensure news / events and job board are updated; remove / hide outdated pages, monitor, and report on website analytics.
  • Manages all aspects of online member community – assisting users, troubleshooting, updating content, reviewing for accuracy, and other regular updates and maintenance as necessary.
  • Develop and foster partnerships with key association contacts, sponsors, and partnerships.
  • Manage association communications including print, online and social media platforms, recognizing and sharing content applicable to the association on a consistent schedule, monitor, report on analytics and implement strategies to maximize the association’s influence and reach.
  • Provide a high level of customer service and monitor and respond timely to all member inquiries and requests (phone, email, web form)
  • Provides conference support (pre, post and on-site) as assigned – manage speakers and sponsor programs, serve as staff liaison to program committee, create content for marketing materials, collect presentations, etc.
  • Manage all aspects of CME program.
  • Work independently as an individual contributor requiring little supervision / oversight but also have the ability to work collaboratively internally and with volunteer leaders as a strong team player.

Are you Qualified?

  • Bachelor’s degree preferred.
  • Five years or more of related experience in a similar business or industry. Prior association or association management experience a plus.
  • Excellent time management skills – ability to organize and manage multiple projects / priorities.
  • Proven ability to manage multiple, concurrent projects in a fast-paced environment within expected deadlines and budgets.
  • Demonstrated superior level of customer service and time management.
  • Proficient knowledge of Microsoft and its applications.
  • Excellent interpersonal and communication skills including strong oral and written communication skills.
  • Self-motivated to find and offer solutions to problems.
  • Flexibility to accommodate the schedules of association leaders will be essential.
  • The position will require availability for evening and weekend meetings and occasional travel for webinars, conferences, and board meetings.
  • Why AMR?

    AMR is dedicated to fostering a work environment that balances a relaxed atmosphere with focused work, providing our employees with challenging opportunities for personal and professional growth while maintaining a healthy life balance.

  • Core Values : Embrace our values of Success Together, Casual but Focused on Results, Positive Workplace, Flexible, Ownership, Get Stuff Done, Lifelong Learning, and Transparent and Inclusive.
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