What are the responsibilities and job description for the Program Manager position at AMR Management Services?
Responsibilities
- Ensures that programs, activities, and services needed to fulfill the service agreement are performed to meet AMR’s obligations.
- Serves as primary staff liaison to assigned committees and assists them in executing their goals and objectives. Committee responsibilities include scheduling / coordinating meetings, drafting agendas in collaboration with committee chair, taking minutes and following up on action items.
- Manages all aspects of podcasts and webinars in coordination with committee chairs.
- Manage Association website - update content, contribute to content creation, answer inquiries, ensure news / events and job board are updated; remove / hide outdated pages, monitor, and report on website analytics.
- Manages all aspects of online member community – assisting users, troubleshooting, updating content, reviewing for accuracy, and other regular updates and maintenance as necessary.
- Develop and foster partnerships with key association contacts, sponsors, and partnerships.
- Manage association communications including print, online and social media platforms, recognizing and sharing content applicable to the association on a consistent schedule, monitor, report on analytics and implement strategies to maximize the association’s influence and reach.
- Provide a high level of customer service and monitor and respond timely to all member inquiries and requests (phone, email, web form)
- Provides conference support (pre, post and on-site) as assigned – manage speakers and sponsor programs, serve as staff liaison to program committee, create content for marketing materials, collect presentations, etc.
- Manage all aspects of CME program.
- Work independently as an individual contributor requiring little supervision / oversight but also have the ability to work collaboratively internally and with volunteer leaders as a strong team player.
Are you Qualified?
Why AMR?
AMR is dedicated to fostering a work environment that balances a relaxed atmosphere with focused work, providing our employees with challenging opportunities for personal and professional growth while maintaining a healthy life balance.