General Manager

We, GAP Hotels, are looking for a dedicated and committed General Manager to lead Tru by Hilton Pensacola which is set to open in March of this year.

What will you do?

In this exciting role, you'll lead and motivate a skilled team, establishing the benchmark for outstanding guest service. As the primary point of contact between the hotel, its owners, and corporate partners, you'll cultivate strong relationships, develop effective communication strategies, and promote collaborative growth. If you're passionate about making a difference and delivering excellence, we eagerly anticipate reviewing your application.

Essential Functions :

• Effectively lead hotel staff utilizing a participative style this means effective communications, timely coordination, problem solving and follow-up.
• Develop a detailed annual operating budget. Assure achievement of annual budget in revenues and profits.
• Conduct monthly forecasts and compare to budget in order to adjust expenses where needed.
• Develop a method for the weekly planning of operation, staffing and cost expenditures that are in line with forecasted sales and costs.
• Review Maintenance procedures and check to ensure all required paperwork is completed as well as duties performed.
• Conduct bank deposits in a timely manner.
• Develop and implement corrective actions for Profit and Loss Statement Critique. Immediate follow-up to ensure effectiveness of corrective actions.
• Review labor reports and direct corrective actions to ensure adherences to budget at all times.
• Conduct annual employee reviews to critique performance.
• Responsible for analysing future booking of room nights and meeting room sales. Identify weak periods ahead of time and develop corrective actions; follow-up to ensure successful implementation of corrective actions.
• Monitor guest reviews both from the Brand and online to follow up and correct any issues.
• Review pricing and rate structures. This includes both the cost of increases and competitive pricing in room rates. Ensure recommendations and implementation of price increases on a timely basis as warranted.
• Through leading by example, establish a friendly, service-oriented approach to guests that is exhibited by all hotel departments.
• Ensure that training is an ongoing function at the hotel and includes new associates as well as existing associates. Training that is both required by the Brand and Management Company.
• Ensure employees are engaged and following the company and Brand operating procedures.
• Perform other duties as may be required by the Regional Manager and / or Corporate office.

What are we looking for?

Basic Qualifications :

Preferred Qualifications :

Benefits :

About Us :

Gap Hotels, a hotel development and management company headquartered in Lafayette, Louisiana, possesses a fundamental commitment to superior quality and service. Our portfolio is spread across the country with properties in Florida, Louisiana, Texas, Colorado, and New Mexico. To achieve this level of excellence, our management team consistently creates an atmosphere in which we live up to our motto; we aspire to provide guests with comfortable accommodations, familiar surroundings and gracious hospitality. Gap Hotels owns and co-invests in hotel real estate, and is an independent, third-party operator of hotels.

At Gap Management, we offer exciting and diverse career opportunities for individuals looking to grow and thrive in the dynamic world of hospitality. From entry-level positions to leadership roles, we provide a supportive environment that encourages innovation, collaboration, and professional development. Join us to be part of a team dedicated to driving success and making a meaningful impact in our communities.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.