What are the responsibilities and job description for the Regional Manager Southeast US position at AMS Retail Solutions?
Basic Description :
This position is responsible for managing the overall day to day operations of customer projects and all employees in an assigned territory.
Responsibilities :
- Responsible for managing key vendor programs and projects within assigned region
- Review operating performance with management on an on-going basis, recommending and taking corrective action as directed to assure all Company and customers' goals are met
- Maintain business relationships with customers to ensure great customer service
- Manage customer complaints and assure appropriate action is taken as required
- Collaborate with management on financial reporting and records to ensure accuracy
- Provide updates on all projects to AMS Leadership using standard reports and calendars
- Keep updated with all product knowledge
- Ensure that employees understand and comply with all current AMS policies and procedures
- Provide training and direct supervision of employees
- Responsible for writing and presenting reviews to all assigned employees by deadline
- Manage and maintain employees’ time cards
- Manage and approve employees’ PTO requests and balances as well as expense reports.
- Resolve conflicts between employees, associates, stores and vendors
- Perform other related duties as assigned
Minimum Requirements :
Benefits :
AMS2