IT Process Engineer (Remote)

IT Process Engineer

Remote

AMSURG is a nationally recognized leader in the strategic and operational management of ambulatory surgery centers with medical specialties ranging from gastroenterology to ophthalmology and orthopedics. With more than 250 surgery centers across the U.S., we partner with physicians and health systems to deliver the highest standards of patient care and quality.  For more information, please access our website: https://www.amsurg.com/.

Through AMSURG, our clinician-led organization is changing the face of healthcare by delivering high-quality care that puts the patient first.

Benefits:

At AMSURG, we offer benefits at the speed of your life. Our wide range of health and wellness benefits allow you to choose the right coverage for you and your family. Qualifying employees are eligible to enroll on the 1^st of the month, following 30 days of employment. AMSURG offers a variety of health and wellness benefit options to help protect your health and promote your wellbeing. Benefits offered include but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs, and a matching 401(K) Plan.

Paid Time Off:

AMSURG offers paid time off, 9 observed holidays, and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position can earn a minimum of 20 days and up to 25 days per calendar year.

POSITION SUMMARY:

The IT Process Engineer will oversee the design, development, and implementation of our IT departmental and company processes. The IT Process Engineer develops and implements process strategies, manages process resources, optimizes current processes, and maintains process documents to reduce costs and create increased productivity and efficiency for the IT department and company. This position will work closely with key IT and business leaders, the enterprise architect, and the data and solution architects to build efficient and sustainable processes.

WORK SCHEDULE:

This is a remote position allowing the IT Process Engineer to be based anywhere within the contiguous United States.

ESSENTIAL RESPONSIBILITIES:

• Engage key business stakeholders to identify business and technology-enabled process efficiency opportunities that progress business strategy.
• Leverage process improvement and engineering best practices to build and update processes aligned with strategies and operations.
• Construct deliverables that demonstrate how to improve processes and move the business toward realizing its strategic goals and targeted business outcomes.
• Assess near-term and long-term needs to help establish business and IT process priorities.
• Utilize a toolbox of process improvement and engineering deliverables to build new processes and optimize existing processes.
• Work collaboratively with business and IT executives to help describe and understand business and IT process impacts and interconnectivity.
• Ensure the business and operating processes align by documenting the interdependences between components, and that the business process makes sense.
• Research and provide information on emerging technology trends that impact process optimization (i.e., automation, artificial intelligence, data and analytics, etc.).
• Provide internal stakeholders professional process flow diagrams, value stream maps, and other key process-related documentation.
• Facilitate development of business capabilities and solutions that combine knowledge across business lines and processes.
• Consult with technical subject matter experts to develop technical process solutions. Advise on options, risks, costs and benefits, and impact on other business processes and system priorities.
• Collaborate with the IT and enterprise program management office on benefits, issues, risks of initiatives and reporting project status.
• Collaborate with infrastructure modernization and project teams to ensure continuous delivery of business outcomes, as well as to identify when it is necessary to evolve the process architecture.
• Work in alignment with the Enterprise Architect to help discover and develop future state roadmaps.
• Adhere to all company policies and procedures, including Information Security Policies and ensure that AMSURG remains as secure as possible.
• Regular and reliable attendance is required.
• Other duties as assigned.

KNOWLEDGE and SKILLS:

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily.  The requirements listed below are representative of the knowledge, skills and/or abilities required:

• Knowledge of existing, new, and emerging technologies and ability to practically apply them to new business process designs and business models to achieve targeted business outcomes.
• Knowledge in all aspects of designing and constructing business capabilities, value streams, business processes, and organizational structures.
• Knowledge and understanding of different types of business and operating models (existing, new, emerging and hybrid).
• Strong analytical and conceptual skills; ability to create original concepts and theories for a variety of projects.
• Able to work collaboratively and cross-functionally through organizational boundaries and obstacles.
• Ability to adapt to rapidly changing technologies and see how they can support business processes and needs.
• Ability to establish and maintain a high level of customer trust and confidence.
• Ability to analyze project and product needs and determine resources needed to meet objectives and solve problems.
• Understands business process management, workflow and integration methods and tools.
• Trusted and respected as a thought leader who can influence and persuade business and IT leaders.
• Highly collaborative and supportive of the business and of its ideals and strategies.
• Comfortable, experienced, and accomplished working with business executives, and able to push back in a professional and diplomatic manner.
• Life-long learner that displays intellectual curiosity and integrity.
• Motivated by long-term results and achieving targeted business outcomes.
• Highly innovative with aptitude for foresight, and design and systems thinking.

Education and Experience:

• Bachelor's degree in business administration, information systems, engineering, or related discipline, or an equivalent degree; M.B.A. preferred.
• Four or more years of business or IT experience with direct responsibility for overseeing and executing a wide range of process improvements and new process design efforts.
• Strong organizational and talent development skills.
• Proven ability to collaborate and build strong relationships with teams and customers, especially at the Executive-sponsor level.
• Excellent analysis and problem-solving skills.
• Great communication skills with established and professional communication, presentation, and motivational skills.
• Familiar with best practices in process design, development, and implementation.
• Lean Six Sigma Green Belt minimum; Lean Six Sigma Black Belt strongly preferred.

OTHER QUALIFICATIONS:

Must be able to handle multiple, simultaneous tasks effectively and efficiently while maintaining a professional, courteous manner.  Must be able to work well with others.  Strong verbal and written communication skills required.  Must be detail oriented and organized.  High integrity, including maintenance of confidential information.  Must be able to exercise good judgment and positively influence and lead others, including handling confrontations with poise and efficiency.  Based on business need, the ability to work a flexible schedule, including some evenings on occasion. Must pass a background check and drug screen.

We are an Equal Opportunity Employer.

We do not discriminate in practices or employment opportunities on the basis of an individual's race, color, national or ethnic origin, religion, age, sex, gender, sexual orientation, marital status, veteran status, disability, or any other prohibited category set forth in federal or state regulations.

#LI-CP1

#LI-REMOTE